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Terrace at Highland Hills

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 58 Google reviews · How we rank ›

4.6(58) 71 composite score See reviews on Google ✓ Google-verified
Luxury
Terrace at Highland Hills
Location
Dallas
Service
Luxury
Reviews
58
Ranking
#227 in Luxury
Best for
Income-restricted renters seeking community engagement and welcoming front-office service.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Staff warmth and tenant engagement set this property apart. Leasing consultants like Meesh, Daniel, and Latosha make move-ins smooth, and a resident coordinator (Karon) hosts regular events and community activities that build a sense of belonging. However, one credible account describes an armed robbery on the grounds, with police response delays and reports of ongoing vehicle theft. These safety issues directly contradict management's stated security claim.

Monthly community events, a food pantry, and gated access are draws for families and income-restricted renters. The complex is located ten miles from downtown between I-45 and Loop 12. The question of whether security measures truly prevent or adequately respond to crime remains unresolved.

Praised for
  • friendly, personable staff
  • strong resident engagement and events
  • welcoming leasing experience
  • clean, well-maintained grounds
Watch-outs
  • serious security concerns, armed robbery
  • slow police response
  • vehicle theft on property
responsive-managementfriendly-staffmodern-amenitiessecure-parking
Best for: Income-restricted renters seeking community engagement and welcoming front-office service.
Think twice if: Safety concerns including armed robbery, vehicle theft, and unclear security response are serious red flags.

What Reviewers Like

  • dedicated, personable leasing and resident staff
  • active community events and activities
  • food pantry for residents
  • gated community

What to Know Before You Tour

  • Leasing consultant Meesh praised for patience and communication
  • Resident coordinator Karon hosts events and food distribution
  • Leasing manager Latosha (or Tosha) manages move-in support
  • Security staff on-site status disputed in reviews
  • Food pantry available to residents
  • Monthly community events including pizza parties and games

Compare with Nearby Apartments

  • Rated 4.6 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

How We Scored It

How We Score
Star rating 58
Review volume 77
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating Breakdown

5
50
4
3
3
0
2
1
1
4

Location & Contact

Address
5761 Highland Hills Dr, Dallas, TX 75241

Last verified 2026-09-16

Leasing Office Hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartments4-bedroom apartmentspoolbusiness centercommunity room with catering kitchenresident food pantry

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is there security on the property?
The office states they have security, but one reviewer reported an armed robbery and disputed the presence of security during the incident. This claim remains unverified and contradicted.
What community events does Terrace at Highland Hills offer?
According to reviews, the property hosts monthly events including pizza parties, games, and food distribution. A resident coordinator organizes and facilitates these activities.
What amenities are available?
Their website lists a pool, business center, community room with catering kitchen, resident food pantry, and in-home washer/dryer connections.

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Last updated 2026-09-16