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Inwood on the Park

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 197 Google reviews · How we rank ›

3.0(197) 59 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Inwood on the Park
Service
Luxury High-Rise Apartments
Reviews
197

What we found

Reviewers consistently praise Elijah, Janie, Marquita, and Sarina for handling the leasing process smoothly and answering calls within 24-48 hours. Significant complaints center on delayed maintenance (A/C stuck at 85 degrees for weeks), broken elevators and key fobs lasting months unrepaired, pests, trash accumulation, poor security response, and refunds taking months with little follow-up communication.

Recent shift: Leasing team quality remains consistently praised across all recent reviews, but maintenance and management responsiveness complaints appear in recent posts; a three-year resident reports conditions have deteriorated.

Praised for
  • responsive leasing staff by name
  • fast, easy application process
  • good common areas and amenities
  • convenient location for UTSW employees
Watch-outs
  • A/C and maintenance repairs delayed weeks or months
  • pest problems and unclean shared spaces
  • non-functional key fobs and elevators
  • poor post-lease communication and refund processing
  • inadequate security and noise management
responsive-managementmaintenance-slowpest-problemsunresponsive-office
Best for: UTSW medical staff or professionals prioritizing smooth move-in and staff accessibility.
Think twice if: Maintenance requests take weeks or months to resolve, pest problems persist, and refund requests get lost in follow-up.

What's working here

  • Named staff (Elijah, Janie, Marquita, Sarina) praised for responsiveness
  • quick leasing process and application approval
  • location near Medical District and Downtown Dallas

Read this before you tour

  • Leasing staff: Elijah, Janie, Marquita, Sarina consistently praised by name
  • A/C repair delayed 3 weeks and ongoing after first day of lease
  • Key fobs and remotes become non-functional 2-4 times in six months
  • Elevator issues resurface after seven months; parking gate failures force residents to wait
  • Refund request ($75 application fee) waited several months with little to no response
  • High staff turnover noted (management changes once a year)

What residents say

Luxury High-Rise Apartments
Leasing staff highly responsive and professional; maintenance and post-lease communication severely lag.

Side by side with nearby options

  • Rated 3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

Why this score

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
91
4
6
3
6
2
6
1
88

Contact the property

Address
5720 Forest Park Rd, Dallas, TX 75235
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsPet-friendly housing

As published by the business on its own website; not independently verified.

Enquire about Inwood on the Park

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Questions we get asked

How quickly can I get a response from the leasing office?
Residents report issues are typically resolved within 24-48 hours when handled by leasing staff like Elijah or Marquita.
What happens if maintenance breaks after I move in?
Multiple reviewers reported A/C, elevator, key fob, and laundry repairs taking weeks to months to complete despite repeated requests.

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Last updated 2026-08-13