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Kessler Bluffs

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 128 Google reviews · How we rank ›

4.3(128) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
LuxuryGarden Style (1-4 stories)
Kessler Bluffs
Location
West Dallas, Dallas
Services
Luxury, Garden Style (1-4 stories)
Reviews
128
Ranking
#258 in Luxury
Best for
Residents prioritizing spacious, quiet homes and comfortable with property management risk if they engage strong maintenance staff early.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.

Our Review

Service quality splits starkly by department. Maintenance stars Gavin and leasing staff Colton earn consistent five-star praise for speed and professionalism, yet recent reviews report AC outages ignored for weeks, refrigerator defects recurring, and emergency lines going unanswered. The leasing office is frequently closed, unreachable by phone or email, and residents report gaslighting around renewal rates and move-out charges. Safety has become a growing concern; package theft, unauthorized door-knockers, and insufficient security detail multiple recent complaints.

The homes themselves are spacious and quiet, but the property's management reliability has deteriorated notably since 2025. Residents flag unannounced cleaning and painting charges at lease end, unclear fee structures, and staff rudeness once contact is finally made. One resident credited Nircia's team as among Dallas's best; others describe being ghosted for weeks on essential repairs. The contradiction suggests inconsistent staffing, not property-wide standards.

Praised for
  • exceptional maintenance staff (Gavin named repeatedly)
  • smooth leasing process when staff engaged (Colton, Nircia praised)
  • spacious, beautiful units
  • responsive service on good days
Watch-outs
  • maintenance delays weeks long on critical issues
  • communication gaps, unanswered emails and calls
  • leasing office often unavailable or unhelpful
  • surprise charges and unclear fees at move-out
  • security concerns, package theft, homeless presence
responsive-managementpoor-communicationmaintenance-slowmaintenance-quickunresponsive-officeunexpected-feespest-problems
Best for: Residents prioritizing spacious, quiet homes and comfortable with property management risk if they engage strong maintenance staff early.
Think twice if: Security concerns and erratic management response; AC and appliance failures have gone unaddressed for weeks. Leasing office often unreachable. Confirm maintenance responsiveness in writing before signing.

What Reviewers Like

  • named maintenance staff (Gavin) consistently praised for speed and professionalism
  • smooth same-day lease process when leasing agents engaged
  • spacious, quiet units with clubhouse and fitness center
  • pet-friendly community

What to Know Before You Tour

  • Gavin (maintenance technician) praised for fixing AC in 20 minutes after three failed attempts by others
  • Colton (leasing agent) noted for same-day lease process and attentiveness
  • Nircia (management) accommodated early key pickup; staff consistency unclear
  • Emergency maintenance line reported hanging up without connecting
  • One resident's refrigerator defect repeated 5-6 times over months despite repeated part replacements
  • AC outages reported unaddressed for 2-4 weeks
  • Leasing office frequently locked and staff unavailable despite multiple contact attempts
  • Move-out charges for full paint, carpet clean, water cited as unexpected surprise

What Stands Out

Luxury
Spacious, beautiful units marketed as luxury, but maintenance failures and security gaps undermine the price point.
pet-friendly
Pet-friendly status confirmed; no specific pet-related praise or complaints in reviews.

Compare with Nearby Apartments

  • Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How We Scored It

How We Score
Star rating 48
Review volume 92
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
103
4
3
3
1
2
3
1
18

Location & Contact

Address
1000 Fort Worth Ave Suite 814, Dallas, TX 75208

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
14:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
2 & 3 bedroom townhomes for rentfitness centerclubhouseon-site retail spacepet-friendly apartments
Published prices
2 Bedroom (B1) - 1325 SF
$2873.00/mo (12 months)
2 Bedroom (B1) base rent - 1325 SF
$2750/mo (12 months)
3 Bedroom (C1) - 1636 SF
$2922.00/mo (12 months)
3 Bedroom (C1) base rent - 1636 SF
$2799/mo (12 months)
2 Bedroom Live/Work (B2) - 2577 SF
Call For Pricing
2 Bedroom (B2) - 1877 SF
Call For Pricing

As published by the business on its own website; not independently verified.

Enquire about Kessler Bluffs

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Frequently Asked Questions

What do the townhomes cost?
Their website lists 2-bedroom units from $2,750/month base rent (12 months) to $2,873/month with fees. 3-bedroom units range $2,799 to $2,922/month. Mandatory monthly fees add $123 (WiFi, amenity, pest control, trash). Live/work and larger 2-bedrooms require a call.
Are pets allowed?
Yes, Kessler Bluffs states they offer pet-friendly apartments and townhomes.
How fast is maintenance?
Responses vary widely. Gavin (maintenance) has fixed AC in 20 minutes and earned consistent praise for speed. Other recent reviews report critical repairs like AC outages going unaddressed for 2-4 weeks and emergency lines hanging up.

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Last updated 2026-09-16