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Sylvan Thirty Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 369 Google reviews · How we rank ›

4.3(369) 72 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Sylvan Thirty Apartments
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
369

What we found

Sylvan Thirty draws strong praise for individual staff members who make the leasing and move-in experience smooth, and residents enjoy the West Dallas location and downtown views. Maintenance and housekeeping issues pull the rating down sharply: elevators fail repeatedly, AC systems go unfixed for days, common areas smell rancid, and dog waste litters stairs and walkways. Recent management changes have improved elevator response times, but older complaints about non-refunded deposits and poor communication suggest deeper operational gaps.

Contemporary review swings-recent five-star updates about Katherine's responsiveness contrast starkly with older one-star complaints about ignored repair requests and unpaid refunds. The property appears caught between capable individual staff and systemic maintenance and cleanliness breakdowns. Cost-of-living complaints surface when these failures overlap, suggesting residents feel they are paying premium rent for declining upkeep.

Praised for
  • welcoming, responsive staff by name (Kamitia, Jordyn, Katherine, Daniel, Jocelin)
  • smooth move-in and leasing process
  • skyline views and walkable location
  • maintenance issues resolved quickly
Watch-outs
  • chronic elevator breakdowns
  • AC failures and heating vents stuck on hot
  • poor housekeeping (hallways unclean for months, dog waste on stairs/walkways/cars)
  • management turnover causing confusion
  • unresolved refund disputes and non-responsive staff
responsive-managementmaintenance-slowunresponsive-officemodern-amenitiesclean-grounds
Best for: Professionals prioritizing location and leasing experience over maintenance reliability.
Think twice if: Elevator and AC failures are frequent; housekeeping complaints span months. Verify maintenance response times before signing.

What's working here

  • attentive leasing and move-in staff (Kamitia, Jordyn, Katherine named repeatedly)
  • downtown Dallas and I-30 location with walkable dining and shopping
  • responsive management under recent leadership

Read this before you tour

  • Kamitia praised for leasing and move-in support across multiple reviews
  • Daniel resolved HVAC noise in under 5 minutes
  • Jordyn and Katherine cited as responsive to elevator repair escalation
  • AC outages lasting 5+ days documented
  • Elevators remain unreliable despite recent management focus
  • Refund check ($500) disputed with non-responsive staff (Kimesha, George, Jordan)
  • Hallway odor complaint unresolved
  • Pool closed for 2 months

What residents say

Luxury High-Rise Apartments
Strong leasing and move-in experience tarnished by recurring maintenance and cleanliness failures.

Side by side with nearby options

  • Rated 4.3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

Why this score

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
282
4
24
3
9
2
8
1
46

Contact the property

Address
750 Fort Worth Ave, Dallas, TX 75208

Last verified 2026-08-13

When the office is open

Monday
Closed
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartmentsOne bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsSwimming poolFitness center with spin bikesDog parkDog wash

As published by the business on its own website; not independently verified.

Enquire about Sylvan Thirty Apartments

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Questions we get asked

What amenities does Sylvan Thirty offer?
Their website lists studios through 3-bedroom units, a swimming pool, fitness center with spin bikes, dog park and dog wash station, business center, study room, conference room, and game room.
Is the leasing process straightforward?
Reviewers consistently report smooth application processes and responsive leasing staff. Staff members Kamitia, Jocelin, and Katherine are named for making the tour and move-in experience easy.
How quickly does maintenance respond?
One reviewer reported a maintenance technician (Daniel) resolving an HVAC noise issue in under 5 minutes. However, AC outages lasting 5+ days and elevator repairs taking weeks have also been documented.

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Last updated 2026-08-13