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Mariposa at Western Heights

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 73 Google reviews · How we rank ›

4.7(73) 76 composite score See reviews on Google ✓ Google-verified
Senior & 55+ LivingLuxuryAffordable Housing
Mariposa at Western Heights
Location
West Dallas, Dallas
Services
Senior & 55+ Living, Luxury, Affordable Housing
Reviews
73
Best for
55+ retirees seeking attentive customer service and a well-maintained, social community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Residents consistently praise the cleanliness, staff warmth (especially Rosie and Laura), and responsive maintenance from Hank. The 55+ community attracts long-term residents who feel welcomed from application through move-in.

A vocal minority flag security gaps at the main door and gate, occasional unprofessional interactions with management, and frustration with unresponsive corporate handling of complaints. One applicant delayed signing elsewhere while waiting for units that weren't ready during opening phases.

Praised for
  • friendly and attentive staff, especially Rosie
  • clean grounds and well-maintained apartments
  • quick maintenance response from Hank
  • welcoming office environment and decor
Watch-outs
  • security concerns at main entrance and gate
  • inconsistent manager professionalism and communication
  • delayed apartment availability during pre-opening phase
  • management unresponsive to corporate complaints
friendly-staffclean-groundsmaintenance-quickresponsive-managementunresponsive-office
Best for: 55+ retirees seeking attentive customer service and a well-maintained, social community.
Think twice if: Security at building entry needs reinforcement; management responsiveness is inconsistent. Contact corporate directly and confirm all terms in writing before signing.

What Reviewers Like

  • long-term residents rate staff warmth and responsiveness highly
  • maintenance addresses issues quickly
  • clean, well-kept grounds and common areas
  • welcoming application and move-in process

What to Know Before You Tour

  • Rosie Moreno: praised repeatedly for guiding applicants through leasing process and emotional support during transitions
  • Laura (Assistant Manager): noted for efficiency, kindness, and professional demeanor
  • Hank (Maintenance): residents consistently describe him as exceptionally friendly and responsive
  • Ray (Maintenance): received mixed feedback on attitude
  • Main entrance door and gate security gaps noted: doors open without fob, gate easily bypassed
  • Grounds maintenance kept up, walkways and living spaces regularly maintained
  • Units include one-bedroom/den configurations
  • Community described as classy and upscale in decor

What Stands Out

Senior & 55+ Living
Residents report feeling welcomed and respected; one 4-star review cited delayed move-in during opening phase but praised staff and ambience.
Affordable Housing
One applicant expressed concern about rent affordability compared to current residence but did not specify price comparison.
pet-friendly
No review text addresses pets; no evidence to support this claim.

Compare with Nearby Apartments

  • Rated 4.7 against a 4.03 average across the 72 senior & 55+ living businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How We Scored It

How We Score
Star rating 65
Review volume 81
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating Breakdown

5
62
4
6
3
1
2
0
1
4

Location & Contact

Address
1641 N Windomere Ave, Dallas, TX 75208

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 & 2 Bedroom ApartmentsFitness CenterSwimming PoolClubhouseStainless-steel AppliancesPrivate BalconiesDishwasher

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond to issues?
Residents report Hank arrives quickly to solve problems. No specific timeframe is stated.
Is there availability in the 55+ community?
Pre-opening phases caused delays; one applicant waited from February to September 2024. Current availability is unclear; contact the office directly.
What do the apartments include?
Their website lists 1 and 2 bedroom apartments with stainless-steel appliances, dishwashers, and private balconies. Community amenities include fitness center, swimming pool, and clubhouse.

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Last updated 2026-09-16