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L2 Uptown

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 234 Google reviews · How we rank ›

4.1(234) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
L2 Uptown
Service
Luxury High-Rise Apartments
Reviews
234

What we found

L2 Uptown delivers a prime Uptown location and reliably quick maintenance when tenants need repairs, with staff that many residents praise for warmth and attentiveness. However, a significant split emerges: long-term, well-connected residents rave about the community experience, while others report serious structural issues (black mold, water leaks, rat problems), management that dismisses complaints rather than investigates, and surprise fees that chip away at the luxury positioning.

Recent shift: A notable divide emerged: before mid-2025, reviews were predominantly five-star or praising staff and location. From mid-2025 onward, structural and mold complaints (including black mold confirmation) and management defensiveness intensified, suggesting possible change in maintenance standards or management responsiveness.

Praised for
  • responsive maintenance within 24 hours
  • friendly, organized staff with strong community events
  • excellent location near West Village and Uptown
  • modern amenities: pool, fitness center, game room
Watch-outs
  • rat infestation and mold problems in units
  • management dismissive of resident complaints
  • surprise fees and aggressive parking/towing policy
  • slow elevator repairs and neglected building maintenance
responsive-managementmaintenance-quickmodern-amenitiesquiet-communityfriendly-staffpest-problemsunexpected-feesresort-style-poolmaintenance-slow
Best for: Professional remote workers in walkable locations who value responsive staff and community events.
Think twice if: Structural issues (mold, leaks) are recurring complaints; management has been criticized for dismissing residents and charging surprise move-out and service fees.

What's working here

  • Prime walkable location near West Village and Uptown dining/shopping
  • Staff known for genuine relationship-building and monthly events
  • Maintenance responds same-day or next-day to requests
  • Resort-style pool and modern fitness amenities

Read this before you tour

  • Roxanna credited for keeping property clean
  • Raul and maintenance team handle requests within 24 hours
  • Pet of the month program with gift bags
  • Leasing staff include Chasity, Jasmine, Ryan
  • First full month with 12-month lease: $1000 off promotion
  • $25 water filter replacement charge
  • $250 parking tow fines
  • $140 move-out cleaning fee disputed by resident

What residents say

Luxury High-Rise Apartments
Amenities and location praised; unit maintenance and mold issues severely criticized by long-term residents.

Side by side with nearby options

  • Rated 4.1 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

Why this score

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
172
4
7
3
3
2
9
1
43

Contact the property

Address
2828 Lemmon Ave E, Dallas, TX 75204
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsMulti-level fitness centerResort-style poolSundeckPet-friendly apartments
Published prices
First full month with 12-month lease
$1000 off

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about L2 Uptown

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to L2 Uptown. We only share your details with providers relevant to your request.

Questions we get asked

How fast does maintenance respond to repair requests?
Maintenance typically responds same-day or next-day, according to resident reviews.
Are pets welcome, and is there a pet policy or community?
Yes, the community is pet-friendly and runs a pet-of-the-month program with gifts.
What is the move-in discount?
Their website states first full month is $1000 off with a 12-month lease.

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Edward and the maintenance team earn consistent praise for fast, attentive repairs, and several residents highlight the cleanliness of the property and the warm greeting style of leasing staff like Georgia and Sara. However, recent complaints expose deeper cracks: an AC that has failed twice in six months, a fire alarm cycling for hours, a front desk frequently unstaffed, and a more serious issue involving a resident owed over $3,400 in deposit refunds three months after move-out, well beyond Texas law's 30-day window. The luxury positioning rings hollow against these operational gaps. While the unit finishes and Uptown location appeal, and maintenance responds quickly once a ticket is filed, management appears stretched or indifferent on the back end. A lawyer's involvement over deposits and the pattern of missed basics suggest this property is outgrowing its current systems.

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The Uptown
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Leasing staff and maintenance earn consistent praise for responsiveness and flexibility, particularly Alisha and Joshua, who residents credit with smooth moves and helpful repairs. That goodwill evaporates over infrastructure failures: a loft elevator was non-functional for over a year, garage gates have broken repeatedly (leaving units vulnerable to break-ins), and management communication on repairs remains vague. Several residents report cars stolen from and broken glass left in the garage for months, plus hallways described as dirty and smelling foul. The gap between advertised security and lived experience is a hard frustration.

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Last updated 2026-08-13