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L2 Uptown

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 233 Google reviews · How we rank ›

4.1(233) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
L2 Uptown
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
233
Ranking
#250 in Luxury
Best for
Professionals seeking walkable urban living with strong amenities and a pet-friendly community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.

Our Review

Long-term residents praise the walkable Uptown location, responsive maintenance staff, and well-kept amenities, but a significant cohort report ongoing mold, rats, and water damage that management has not adequately addressed. Tenants also complain about hidden fees, unreliable elevators, and a disconnect between the welcoming front office and how management handles maintenance failures and move-out disputes.

Praised for
  • excellent staff and quick maintenance response
  • premium location near Uptown and West Village
  • quality amenities (pool, fitness center, game room)
  • pet-friendly culture
  • safe building and friendly neighbors
Watch-outs
  • major pest and mold issues
  • unexpected fees and aggressive towing practices
  • poor management responsiveness to serious concerns
  • inconsistent leasing office service
responsive-managementmaintenance-quickmodern-amenitiesfriendly-staffpest-problemsmaintenance-slowunexpected-feesunresponsive-office
Best for: Professionals seeking walkable urban living with strong amenities and a pet-friendly community.
Think twice if: History of pest and mold complaints, expensive ancillary fees (water filters $25, cleaning charges), and reports of management dismissing serious maintenance issues.

What Reviewers Like

  • walkable Uptown location near West Village and trail
  • resort-style pool and multi-level fitness center
  • responsive maintenance team (often same or next-day turnaround)
  • strong pet community with monthly recognition events

What to Know Before You Tour

  • Staff members Roxanna, Raul, and Jasmine named for exceptional service
  • Maintenance typically resolves requests within 24 hours
  • Pet of the month program with gift bags
  • Monthly resident events
  • EV charger reported non-functional for months without replacement
  • Elevator reliability issues noted by multiple residents
  • Car theft and security door failures documented in garage
  • Black mold (Stachybotrys Chartarum) confirmed by independent inspector in one unit; management response unclear

What Stands Out

Luxury
Amenities and location highly praised, but serious mold, pest, and maintenance responsiveness issues reported by multiple current residents.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How We Scored It

How We Score
Star rating 38
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating Breakdown

5
171
4
7
3
3
2
9
1
43

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsMulti-level fitness centerResort-style pool and sundeckPet-friendly apartments
Published prices
First full month rent with 12-month lease
up to $1000 off

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond to requests?
Reviewers report same-day or next-day response times for most requests.
Are pets allowed?
Yes. The community is pet-friendly and runs a monthly pet of the month program with gift bags.
What is the lease discount?
The business offers up to $1000 off the first full month rent on 12-month leases.

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Leasing staff Alisha and Brandi earn consistent praise for warmth and responsiveness during tours and move-in, while maintenance worker Joshua stands out for helpfulness. Yet the complex struggles with serious physical maintenance failures: an elevator in one building sat broken for a year, garage security gates malfunctioned for nearly a year, and residents report multiple car break-ins. Long-standing communication gaps and delayed repairs have created trust issues, with some tenants questioning whether promised modernization projects will happen. The location near Uptown retail and Katy Trail appeals to those prioritizing walkability and security amenities (resort pool, fitness center, pet services). However, prospective renters should verify current repair timelines and security gate status before signing, as infrastructure reliability concerns appear systemic rather than isolated.

Luxury

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Last updated 2026-09-16