Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Walking through the doors feels polished, and staff like Tina, Angela, and Danielle consistently earn praise for making tours and leasing feel personal and unhurried. The units themselves are well-finished and the grounds clean, but two years in reveals friction: elevators malfunction weekly, maintenance stalls on work orders for weeks, and a towing vendor operates the parking garage with little oversight, leaving residents wrongfully towed from their own spots with no management response.
The real divide runs between first-time tourists, who leave impressed by the Uptown location and staff warmth, and long-term residents, who report escalating frustration. Safety issues (car break-ins, homeless access to stairwells) were flagged but only addressed after group complaints. Since RPM Living took management over, residents describe rate hikes at renewal, less transparent policies, and amenities that once came free now charged separately. The maintenance team member Garrett stands out as an exception, but even he cannot keep up with systematic neglect.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Long-term residents praise the walkable Uptown location, responsive maintenance staff, and well-kept amenities, but a significant cohort report ongoing mold, rats, and water damage that management has not adequately addressed. Tenants also complain about hidden fees, unreliable elevators, and a disconnect between the welcoming front office and how management handles maintenance failures and move-out disputes.
The building draws praise for its Uptown location, architectural appeal, and helpful leasing staff. However, persistent maintenance delays (faulty plumbing, broken appliances, repeated elevator outages), odor issues in common areas, and sudden fees have frustrated several longer-term residents who note a decline since recent management changes.
Staff like Edward, Peter, and Stephanie earn consistent five-star praise for maintenance speed and leasing help, and renovations drew positive attention. But occupants report persistent problems: unfinished move-ins, security gate failures leading to theft, elevator breakdowns, inadequate insulation letting in noise and pests, and front office phones that go unanswered. One tenant felt misled about location near construction and a busy street, and faced a late-cancellation fee without explanation.
Last updated 2026-09-16