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One Oak Grove Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 140 Google reviews · How we rank ›

4.2(140) 70 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
One Oak Grove Apartments
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
140

What we found

Staff warmth and unit quality draw praise, yet persistent operational failures undermine the experience. Elevators break weekly, maintenance drags for months, and towing disputes leave residents uncompensated and unheard by management despite repeated contact attempts.

Recent shift: Since RPM Living assumed management, resident tone shifted sharply negative. Earlier five-star reviews praise individual staff and unit quality; later reviews (9-10 months ago onward) cite policy changes, reduced transparency, rising rents, security drift, and unresponsive management. Within the last 2-3 months, five-star reviews return but focus on leasing staff and new maintenance hire; operational complaints persist.

Praised for
  • welcoming, attentive staff
  • clean, well-maintained grounds and units
  • premium location in Uptown
  • responsive maintenance team (recent)
  • strong security building access system
Watch-outs
  • frequent elevator breakdowns
  • slow maintenance response and follow-up
  • aggressive, unresponsive towing practices
  • parking shortage and confusion
  • unresponsive management to complaints and reimbursement requests
friendly-staffclean-groundsmaintenance-slowmaintenance-quickunresponsive-officesecure-parking
Best for: Professionals prioritizing location and unit quality over operational reliability.
Think twice if: Elevators fail frequently, towing disputes go unresolved, and management rarely responds to complaint emails or calls.

What's working here

  • Uptown location
  • modern, well-appointed units
  • engaged leasing and newer maintenance staff
  • app-based building access security

Read this before you tour

  • Garrett praised for quick, responsive maintenance work
  • Angela and Danielle named for welcoming leasing assistance
  • Tina and team highlighted for thorough tour and enthusiasm
  • Move-out damage disputes escalated to legal threats before resolution
  • Third-party towing vendor (MyVipParking) access issues unresolved by management
  • Elevators break nearly weekly and remain down for extended periods
  • Community app controls building and parking access

What residents say

Luxury High-Rise Apartments
Units praised as refined and well-appointed; elevators and common-area maintenance undermine luxury experience.
Affordable & Income Restricted Housing
Not evidenced in reviews; no mention of income restrictions or affordability programs.

Side by side with nearby options

  • Rated 4.2 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

Why this score

How We Score
Star rating 44
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
109
4
1
3
1
2
5
1
24

Contact the property

Address
3411 Oak Grove Ave, Dallas, TX 75204

Last verified 2026-08-13

When the office is open

Monday
10:00-17:30
Tuesday
10:00-17:30
Wednesday
10:00-17:30
Thursday
10:00-17:30
Friday
10:00-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
ApartmentsResidencesFitness centerRooftop loungeConcierge assistance

As published by the business on its own website; not independently verified.

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Questions we get asked

Is there guest parking and how does it work?
Guest access requires pre-approval through the community app. Multiple residents report guests' cars being towed despite proper visitor registration, with management not reimbursing or responding to dispute requests.
How does building access work?
Entry and parking access controlled through a community app; residents must also set up the third-party MyVipParking system. Management has not resolved registration issues that led to wrongful towing.
What is the leasing notice requirement to move out?
Residents must notify management 60 days in advance of lease ending to avoid automatic rate increases of $500/month or more on renewal.

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Last updated 2026-08-13