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Lancaster Urban Village

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 238 Google reviews · How we rank ›

3.7(238) 62 composite score See reviews on Google ✓ Google-verified
Garden Style & Suburban Communities
Lancaster Urban Village
Service
Garden Style & Suburban Communities
Reviews
238

What we found

Five-star reviewers consistently praise the staff warmth and property upkeep, with one noting the pool and quiet atmosphere. However, one-star complaints center on unresponsive management regarding billing errors, lease disputes, and pest issues, alongside security deterioration and garage safety concerns that contrast sharply with the positive maintenance experiences.

Praised for
  • friendly, welcoming staff
  • well-maintained grounds and pool
  • responsive maintenance service
Watch-outs
  • unresponsive management to billing and lease disputes
  • poor security and safety concerns
  • high lease-break fees
  • pest problems
friendly-staffclean-groundsmaintenance-quickunresponsive-officeunexpected-feessafe-neighborhood
Best for: Renters who prioritize a friendly community atmosphere and on-site amenities.
Think twice if: Concerned about management responsiveness on billing disputes, security, or lease terms and penalties.

What's working here

  • welcoming, helpful staff
  • well-maintained grounds and amenities
  • active community events

Read this before you tour

  • Staff member Ms. Yalonda praised by name for maintenance responsiveness
  • Management company Ambo handling billing and lease matters
  • Lease-break fees reported at $3,000 in one complaint
  • Security concerns include car theft targeting (Kias, Hondas), homeless encampments in stairwells, garage cleanliness

What residents say

Garden Style & Suburban Communities
Positive reviews highlight community events and attractive grounds; complaints cite security decline since 2014 and safety lapses.

Side by side with nearby options

  • Rated 3.7 against a 3.89 average across the 101 garden style & suburban communities businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

Why this score

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
143
4
12
3
9
2
6
1
68

Contact the property

Address
4417 S Lancaster Rd, Dallas, TX 75216

Last verified 2026-08-13

When the office is open

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

Services listed
Swimming poolPicnic areaFitness centerStudio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsAll-electric kitchen

As published by the business on its own website; not independently verified.

Enquire about Lancaster Urban Village

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Lancaster Urban Village. We only share your details with providers relevant to your request.

Questions we get asked

What amenities are available?
Swimming pool, fitness center, picnic area, and all-electric kitchens with walk-in closets (per their website).
What unit sizes are offered?
Studios, one-bedroom, two-bedroom, and three-bedroom apartments.

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Garden Style & Suburban Communities

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Last updated 2026-08-13