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Terrace at Southern Oaks

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 111 Google reviews · How we rank ›

4.7(111) 80 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Terrace at Southern Oaks
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing, Garden Style & Suburban Communities
Reviews
111

What we found

Most residents and vendors encounter responsive, skilled staff who handle leasing quickly and create a sense of belonging. Jocelyn, Carmen, Joseline, and Arnelia stand out for patience and going beyond what was asked. The property hosts well-attended community events like the recent back-to-school drive, and units arrive in good condition.

A critical one-star review flagged that management handled rent hardship with coldness, delayed pool opening due to permit issues, limited amenity access to office hours, and conducted a fire inspection without resident notice. The reviewer separately praised the office team for their understanding, but questioned security responsiveness and communication gaps under current management.

Praised for
  • Staff attentiveness and professionalism
  • Warm welcome and personalized service
  • Community events and resident support
  • Clean units and quiet environment
  • Efficient leasing process
Watch-outs
  • Management insensitivity during rent difficulties
  • Late amenity opening and reduced hours
  • Lack of advance notice for inspections
  • Security does not call police during incidents
responsive-managementfriendly-staffclean-groundsquiet-communitymodern-amenities
Best for: Families and individuals seeking responsive leasing and community engagement
Think twice if: Management handling of rent hardship and communication about maintenance work may concern residents facing payment difficulties

What's working here

  • Staff go above and beyond during leasing
  • Active community events and resident programs
  • Well-maintained units and grounds
  • Inclusive amenities across all unit sizes

Read this before you tour

  • Jocelyn provided same-day unit tour and guided application process
  • Carmen provided step-by-step approval updates
  • Joseline Villarreal handled leasing quickly
  • Arnelia organized back-to-school event with school supplies for residents
  • Pool opening delayed to late June due to permit hold-up
  • Amenities close at 5 PM based on office staff availability
  • Fire inspection conducted without advance resident notice

What residents say

Garden Style & Suburban Communities
Quiet, comfortable units in good condition with community spaces praised
Affordable & Income Restricted Housing
Management showed insensitivity when residents fell behind on rent
Luxury High-Rise Apartments
Modern amenities and responsive leasing process appeal to prospective residents

Side by side with nearby options

  • Rated 4.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

Why this score

How We Score
Star rating 71
Review volume 89
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

The numbers behind the score

5
96
4
6
3
0
2
4
1
5

Contact the property

Address
3324 Southern Oaks Blvd, Dallas, TX 75216
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments4 bedroom apartmentsFitness centerSwimming poolBusiness centerLounge with TV

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Terrace at Southern Oaks

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Terrace at Southern Oaks. We only share your details with providers relevant to your request.

Questions we get asked

What unit sizes are available?
1, 2, 3, and 4 bedroom apartments.
What amenities does Terrace at Southern Oaks have?
Fitness center, swimming pool, business center, lounge with TV, clubhouse, playground, and garages.
When does the property hold community events?
The property organizes resident programs like back-to-school drives and vendor events; contact leasing for the current calendar.

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Last updated 2026-08-13