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Riata Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 346 Google reviews · How we rank ›

4.1(346) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable HousingGarden Style (1-4 stories)
Riata Apartments
Location
Cedar Crest, Dallas
Services
Affordable Housing, Garden Style (1-4 stories)
Reviews
346
Ranking
#69 in Affordable Housing
Best for
Families and individuals prioritizing low rent and responsive maintenance over neighborhood safety assurance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Staff like Cassandra and Rosa earn consistent praise for patience and friendliness during the leasing process, and maintenance responds same-day to resident requests. Security and substance abuse concerns, combined with delays and lack of contact during application denials, leave some applicants frustrated and denied refunds despite promised reimbursement.

Most five-star reviews cite leasing interactions; negative reviewers report car vandalism, open drug use in common areas, and a security presence that fails to prevent or respond to incidents. The gap between promises (three-day move-in, refund guarantee) and delivery shapes the mixed experience.

Praised for
  • responsive maintenance (same-day service)
  • friendly and welcoming leasing staff
  • affordable pricing
  • patient, knowledgeable service
Watch-outs
  • slow approval process and poor communication
  • no refund of deposit on denied applications
  • inadequate security and property safety
  • drug and vandalism issues
friendly-staffmaintenance-quickpoor-communicationpest-problemsunexpected-fees
Best for: Families and individuals prioritizing low rent and responsive maintenance over neighborhood safety assurance.
Think twice if: You value neighborhood safety, secure parking, or accountability: security concerns and vandalism reports warrant firsthand inspection before committing.

What Reviewers Like

  • same-day maintenance response
  • multilingual leasing staff (Spanish-speaking)
  • affordable unit pricing

What to Know Before You Tour

  • Cassandra and Rosa named as standout leasing agents
  • same-day maintenance response documented by long-term resident
  • promised three-day move-in not met (six days reported)
  • deposit refund promised but not delivered on application denial
  • car vandalism by other residents reported with witness accounts
  • open drug and alcohol use reported in parking areas and streets

What Stands Out

Affordable Housing
Affordable pricing praised; application process delays and deposit refund non-compliance complained about.
Garden Style (1-4 stories)
Pool, picnic areas, and playground amenities confirmed; safety concerns overshadow amenity appeal.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How We Scored It

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
244
4
25
3
12
2
5
1
60

Location & Contact

Address
3303 Southern Oaks Blvd, Dallas, TX 75216
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
2 bed, 2 bath apartments3 bed, 2 bath apartments4 bed, 2 bath apartmentsswimming poolpicnic areasplaygroundcommunity clubhouse
Published prices
2 Bed, 2 Bath
$1,325
3 Bed, 2 Bath
$1,575
4 Bed, 2 Bath
$1,700

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How long does it take to move in?
One reviewer waited six days for an application decision, though staff stated a three-day timeline initially. Timelines appear to vary.
Is my deposit refunded if my application is denied?
The leasing office promises reimbursement if denied, but at least one applicant did not receive their $350 deposit back despite repeated calls.
Will maintenance respond quickly to repair requests?
One long-term resident (over a year and a half) reports same-day maintenance response to requests.

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Cedar Glen South draws strong marks for its leasing team and some amenities, but maintenance responsiveness is unreliable. Reviewers report long delays on essential repairs, persistent roach infestations staff won't address, and sharp annual rent hikes that have driven out long-term residents. Neighbor conflicts and weak gate security are persistent concerns. Management relationships are strained. Several residents cite years of unresolved maintenance tickets and cite the manager as unwilling to act on flooding, appliance breakdowns, or pest control. While some appreciate the community's cleanliness and staff warmth, the pattern of unresponsiveness to repair requests overshadows those positives.

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Last updated 2026-09-16