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Las Lomas Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 203 Google reviews · How we rank ›

4.2(203) 70 composite score See reviews on Google ✓ Google-verified
Affordable Housing
Las Lomas Apartments
Location
Dallas
Service
Affordable Housing
Reviews
203
Ranking
#65 in Affordable Housing
Best for
Tenants who know staff members like Sonia or have simple maintenance needs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Staff like Sonia, Sarhara, and Rose earn consistent praise for patience, professionalism, and solving problems when given a chance. Move-in can be quick, but units often arrive with broken windows, leaks, rust, and cockroaches. Maintenance either does not show up or responds only after repeated calls. The office sometimes plays dumb about work orders. Parking is scarce or nonexistent at night, and damage from the towing contractor has gone unaddressed.

Those who connect with the right staff member report good experiences. Others find themselves chasing maintenance for months, paying fees they dispute, and unable to reach the office by phone. The gap between a staff member's attention and the systems behind them is stark.

Praised for
  • friendly and patient staff
  • responsive management (Sonia, Sarhara, Rose)
  • quick move-in process
  • maintenance follow-through when escalated
Watch-outs
  • maintenance delays and no-shows
  • unit damage and poor condition at move-in
  • pest problems (cockroaches)
  • unresponsive office staff
  • parking shortages
  • towing contractor damage
responsive-managementpoor-communicationmaintenance-slowmaintenance-quickpest-problemsunresponsive-officeunexpected-fees
Best for: Tenants who know staff members like Sonia or have simple maintenance needs.
Think twice if: Avoid if you need quick repairs, cannot reach management by phone, or require move-in-ready units.

What Reviewers Like

  • Section 8 welcome
  • named staff known for problem-solving
  • secure online rent payment
  • 24-hour maintenance available

What to Know Before You Tour

  • Staff members Sonia, Sarhara, and Rose repeatedly mentioned for attentiveness and professionalism
  • Maintenance delays reported despite 24-hour claim; one tenant reported contractors did not show
  • Recurring complaints: broken windows covered with cardboard, cockroach infestations, leaky AC units above kitchens, rusty sinks and vents
  • Towing contractor (Recas) has damaged vehicles with minimal response
  • Move-in issues: units not finished, broken appliances, damaged carpet
  • Dispute over $570 deep-cleaning fee after tenant cleaned unit themselves
  • Parking shortage in handicap-designated spaces

What Stands Out

Affordable Housing
Staff like Sonia deliver personal attention and fast moves, but unit maintenance and office responsiveness are unpredictable.

Compare with Nearby Apartments

  • Rated 4.2 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How We Scored It

How We Score
Star rating 44
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating Breakdown

5
143
4
16
3
9
2
9
1
26

Location & Contact

Address
6161 Trail Glen Dr, Dallas, TX 75217
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentssecure online rent paymentswork orders24-hour maintenance

Credentials claimed:Section 8 welcome

As published by the business on its own website; not independently verified.

Enquire about Las Lomas Apartments

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Frequently Asked Questions

Do you accept Section 8 tenants?
Yes. Their website states they welcome Section 8 residents.
What happens if my apartment needs repairs?
You can submit a work order online, but reviewers report long delays and contractors sometimes failing to show. Escalating through staff like Sonia has worked for some tenants.
Is parking available for residents?
One tenant in a handicap unit reported no parking at night or day. Availability may depend on unit type and location.

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Last updated 2026-09-16