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LTD West Commerce

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 576 Google reviews · How we rank ›

4.3(576) 79 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
LTD West Commerce
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
576

What we found

Leasing tours set a welcoming tone through staff like Gabby, Angie, and Laura, who reviewers describe as patient and informative. The property itself draws consistent praise for cleanliness, modern finishes, and amenities including the resort pool and sky lounge. Maintenance requests close within 48 hours. However, multiple residents report serious safety incidents (shootings, robberies) in the complex that outweigh the community programming and responsive office team for some.

Strengths extend to farmer markets and neighborhood watch collaboration, creating resident engagement beyond typical amenities. Long-term residents stress the genuine care from staff and the sense of belonging. Yet potential tenants with families should weigh location risk heavily against the strong on-site experience.

Praised for
  • friendly and attentive leasing staff
  • quick and professional maintenance
  • clean, updated property
  • strong community events and programming
  • appealing amenities (pool, lounge, fitness)
Watch-outs
  • safety concerns on premises
  • robberies and shootings reported
responsive-managementfriendly-staffclean-groundsmaintenance-quickmodern-amenitiessafe-neighborhood
Best for: Young professionals and long-term renters prioritizing active management and on-site community.
Think twice if: Multiple residents report robberies and shootings on or near premises; safety concerns warrant direct inquiry and local verification.

What's working here

  • Responsive, personable leasing and maintenance staff
  • Maintenance requests completed within 48 hours
  • Modern finishes and resort-style amenities
  • Active community events and resident programming

Read this before you tour

  • Staff members named: Gabriela (Gabby), Angie, Laura
  • Maintenance requests completed within 48 hours
  • Community events include farmer markets, pool parties, Neighborhood Watch meetings with local police
  • On-site amenities: resort pool, Club LTD sky lounge, fitness studio with cardio and weight training, private workspaces

What residents say

Luxury High-Rise Apartments
Reviewers praise modern updates, resort amenities, and clean grounds; safety incidents noted in complex undermine luxury positioning.
Affordable & Income Restricted Housing
One reviewer mentions prices as attractive; insufficient evidence to grade this category substantively.

Side by side with nearby options

  • Rated 4.3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

Why this score

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

The numbers behind the score

5
445
4
28
3
10
2
9
1
84

Contact the property

Address
305 W Commerce St, Dallas, TX 75208

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Modern studios and one-bedroom apartmentsTwo-bedroom apartmentsFitness studio with cardio and weight training equipmentResort-inspired swimming poolClub LTD indoor/outdoor sky loungePrivate workspaces

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about LTD West Commerce

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Questions we get asked

How fast is maintenance response?
Maintenance requests are typically completed within 48 hours, according to a long-term resident's experience.
What community activities happen at LTD West Commerce?
The complex hosts farmer markets, pool parties, and Neighborhood Watch meetings with local police department.

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Pike West Commerce Apartments
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Pike West Commerce Apartments

2.9(86)✓ Google-verified

Reviewers consistently praise leasing staff like Beth, Tory, and Mindy (earlier) for patience and professionalism, plus maintenance teams that handle repairs in a day or two. The downtown West Dallas location offers walkability to restaurants and the Trinity River, units are spacious, and long-term residents value the small four-building layout and community events. However, security is the dominant complaint: broken gates have lasted weeks, packages disappear from lockers, car break-ins and towing disputes occur regularly, and residents report gang activity and break-in attempts near the property. Water intrusion into stairwells, ice hazards, ant infestations from structural cracks, and thin walls permitting neighbor noise also frustrate residents. Recent reviews highlight discriminatory leasing practices and staff rudeness, with one reviewer reporting fair housing violations to regulators.

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The Langford at Trinity Groves Apartments
73

The Langford at Trinity Groves Apartments

4.1(327)✓ Google-verified

Staff like DJ, Mariah, and Kayla earn repeated praise for guiding move-ins and handling issues without fuss. The West Dallas location near restaurants and the resort-style pool draw residents who stay long-term, though some report thin walls and inconsistent neighbor enforcement around pets. Beyond the leasing team, maintenance staff like Art respond quickly to emergencies. Complaints focus on noise bleeding through floors, a few tenants' dogs not being managed in common areas, and unexplained amenity and trash fees at move-out alongside deposit holds.

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Cypress at Trinity Groves
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Five-star reviews praise the maintenance team for quick repairs and thoughtful grounds work, and residents with dogs appreciate the community. The other half of the feedback tells a different story: a complex sliding into disorder as security ignores break-ins and gate failures, roaches persist despite weekly spraying, office staff avoid phone calls, and enforcement of guest limits has vanished. The property faces mounting operational problems reviewers connect to staff turnover and management inattention. Car break-ins happen repeatedly in shared and gated garage spaces. Pool parties with 50 non-resident guests and loud music run unchecked through summer weekends. Common areas, shared laundry, and building entrances need regular cleaning that reviewers say has become invisible. Residents describe feeling unsafe and report expensive move-out charges without itemized proof.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing

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Last updated 2026-08-13