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Pike West Commerce Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 86 Google reviews · How we rank ›

2.9(86) 52 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Pike West Commerce Apartments
Service
Luxury High-Rise Apartments
Reviews
86

What we found

Reviewers consistently praise leasing staff like Beth, Tory, and Mindy (earlier) for patience and professionalism, plus maintenance teams that handle repairs in a day or two. The downtown West Dallas location offers walkability to restaurants and the Trinity River, units are spacious, and long-term residents value the small four-building layout and community events.

However, security is the dominant complaint: broken gates have lasted weeks, packages disappear from lockers, car break-ins and towing disputes occur regularly, and residents report gang activity and break-in attempts near the property. Water intrusion into stairwells, ice hazards, ant infestations from structural cracks, and thin walls permitting neighbor noise also frustrate residents. Recent reviews highlight discriminatory leasing practices and staff rudeness, with one reviewer reporting fair housing violations to regulators.

Praised for
  • friendly, patient leasing staff
  • fast maintenance response (24 hours)
  • downtown location and walkability
  • spacious units
  • resort amenities and events
Watch-outs
  • broken gates and poor security
  • safety concerns (theft, break-ins, gangs)
  • thin walls and noise
  • structural issues (water intrusion, ice accumulation)
  • pest infestations
  • unprofessional staff conduct
  • parking and towing problems
  • pool access not enforced, chaotic on holidays
responsive-managementpoor-communicationmaintenance-quicknoisy-neighborspest-problemsoutdated-unitsfriendly-staffunresponsive-officeunexpected-fees
Best for: Downtown Dallas workers seeking walkable urban living and reliable maintenance, despite security trade-offs.
Think twice if: Serious about security: broken gates, repeated package theft, car break-ins, and gang activity reported. Structural issues (water, pests) and thin walls are persistent.

What's working here

  • Same-day or next-day maintenance
  • Patient, knowledgeable leasing staff (Beth, Tory)
  • Walking distance to downtown, restaurants, Trinity River
  • Small four-building community feel

Read this before you tour

  • Named staff: Beth (leasing, available for 2+ years), Tory (touring, patient), Mindy (leasing, reported as rude and discriminatory), Teno (maintenance, takes pride in upkeep)
  • One reviewer lived 10 years, another 2 years and got maintenance in 24 hours
  • Discriminatory leasing practices reported to Fair Housing Commission by applicant
  • Security patrols added after car break-in, but gates remain broken
  • Parcel lockers frequently broken
  • Pool wristbands never checked; non-residents use pool
  • Sewage backup in unit 2107, dog urine smell throughout complex

What residents say

Luxury High-Rise Apartments
Nice finishes and downtown amenities undercut by persistent security failures, structural decay, and uneven staff professionalism.

Side by side with nearby options

  • Rated 2.9 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

Why this score

How We Score
Star rating 0
Review volume 84
Review recency 100
Review sentiment 31
Profile completeness 100
Verification 30

The numbers behind the score

5
36
4
3
3
3
2
4
1
40

Contact the property

Address
444 W Commerce St, Dallas, TX 75208
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartmentsPet friendly housingResort-style amenitiesPoolClubhousePet parkLandscaped grounds

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Pike West Commerce Apartments

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Questions we get asked

How fast do maintenance requests get done?
Typically within 24 hours according to long-term residents, though a few recent reviews report 5+ day waits.
Is the pool secure and uncrowded?
Wristbands are issued but not checked; non-residents use it regularly, and holidays like the 4th of July are chaotic with fireworks and parties past midnight.
What exit fees apply when moving out?
A cleaning fee of $113 and repainting fee of $294 have been charged; security deposits have not been fully returned in recent cases.

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Last updated 2026-08-13