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MAA Cathedral Arts

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 151 Google reviews · How we rank ›

4.3(151) 75 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Income Restricted Housing
MAA Cathedral Arts
Service
Affordable & Income Restricted Housing
Reviews
151

What we found

Ten months to 17-month residents repeatedly praise staff who know their names, maintenance that responds within days, and well-kept grounds with strong amenities. A handful of serious complaints document noise, safety lapses, elevator downtime, and deposit disputes that went unresolved despite management promises.

Staff members Candy, Candi, Jasmine, Clyde, and Luis are named specifically for going above and beyond during tours and repairs. Location near Lower Greenville and the Arts District appeals to newer residents relocating to Dallas.

Praised for
  • Staff treated residents and prospects by name and with genuine care
  • Maintenance responds quickly to requests within a day or two
  • Amenities well-maintained and extensive (pools, gym, coworking, pet spa)
  • Property grounds and common areas kept clean and organized
Watch-outs
  • Serious noise and soundproofing issues with neighboring units
  • Safety concerns including building access failures and elevator outages
  • Unresolved maintenance issues and poor follow-through on promises
  • Deposit refund disputes and inconsistent management communication
responsive-managementmaintenance-quickclean-groundsmodern-amenitiesfriendly-staffnoisy-neighbors
Best for: People relocating to Dallas or seeking personalized service from staff who follow up on requests promptly.
Think twice if: Sound-sensitive renters or those in buildings 2 and upper floors where noise complaints and elevator issues recur; some deposit disputes have remained unresolved.

What's working here

  • Staff remembers residents by name and provides personalized support
  • Luis, Candy, Clyde, and others respond to maintenance quickly
  • Extensive amenities including resort pools, fitness, coworking, pet spa

Read this before you tour

  • Luis (service manager) responds immediately to maintenance requests and fixes multiple issues on one visit
  • Candy and Candi (assistant property managers) conduct remote tours for out-of-state relocations and answer detailed questions
  • Clyde (property manager) known for resident advocacy and community events
  • Martin praised as excellent maintenance technician
  • Coffee stations added in common areas at resident request
  • Elevator failures lasting weeks; mailroom left unsecured; packages reported missing
  • One resident documented fighting, police calls, elevator down periods, and poor follow-through on promised deposit refunds over 15 months

What residents say

Affordable & Income Restricted Housing
Staffing and tour experience set a welcoming standard; soundproofing and safety gaps undermine value for money.

Side by side with nearby options

  • Rated 4.3 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

Why this score

How We Score
Star rating 50
Review volume 95
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

The numbers behind the score

5
123
4
2
3
0
2
5
1
21

Contact the property

Address
5088 Ross Ave, Dallas, TX 75206
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartment rentalsTwo resort-style pools24-hour fitness centerYoga studiosClubroomsCoworking spacesConference roomSky lounge
Published prices
Studio apartment
starting at $1,408
1-bedroom apartment
starting at $1,408 - $2,113+
2-bedroom apartment
starting at $2,098 - $2,633
Rent range
$1,408 - $3,358

As published by the business on its own website; not independently verified.

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Questions we get asked

Do you offer virtual tours for people moving from out of state?
Yes. Staff including Candy and Jasmine conduct remote tours and answer detailed questions to make the rental process manageable without being present in Dallas.
How quickly does maintenance respond?
Service manager Luis and other maintenance staff typically respond within a day or two of a work order. Luis has been praised for fixing multiple issues in one visit.
What amenities are included?
Their website lists resort-style pools, 24-hour fitness center, yoga studios, coworking spaces, pet spa, dog spa, and in-unit laundry.

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Last updated 2026-08-13