DFW Multifamily Property Directory
Menu
Start Your Search

Mayflower Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 226 Google reviews · How we rank ›

3.7(226) 63 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Mayflower Apartments
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
226

What we found

Since new management arrived, residents report improved spaces, responsive staff, and modernized parking and common areas. However, serious maintenance gaps remain: elevators fail repeatedly, pool chemistry poses health risks, and security lapses persist despite paid services. Noise complaints go unaddressed, and the building shows signs of decline from its early years.

Long-term residents highlight safety concerns that management has not resolved. A property manager with industry credentials cited unsafe stairwells, unacceptable fire safety risks, and chemical contamination that caused illness. The contrast between five-star recent reviews and one-star safety complaints suggests either new improvements or divergent experiences by unit type or building section.

Praised for
  • responsive new management
  • helpful leasing staff
  • spacious units
  • parking garage improvements
  • fresh common areas
Watch-outs
  • elevator hazards and outages
  • unbalanced pool chemistry
  • noise enforcement ignored
  • pest problems
  • security breaches
responsive-managementmaintenance-slownoisy-neighborsquiet-communityclean-groundssafe-neighborhood
Best for: Renters seeking recently upgraded downtown spaces who prioritize responsive staff and are willing to tolerate ongoing maintenance gaps.
Think twice if: Safety-conscious renters should be aware of persistent elevator failures, unresolved pool chemical issues, and weak security enforcement before committing.

What's working here

  • newly renovated parking and common areas
  • responsive new leasing staff
  • pet-friendly policy
  • downtown City Center location

Read this before you tour

  • New parking garage gates replaced and working
  • Parking garage lighting upgraded for safety
  • Office hours now match published times under new management
  • Pool chemical levels tested by resident with Certified Pool Operator license; found unbalanced
  • Elevator trapped resident recently; stairwell left inaccessible for 20 minutes
  • Leasing staff members Vicky and Genesis named for helpfulness
  • Fire alarms trigger randomly at night
  • Pet refund dispute on Airbnb booking

What residents say

pet-friendly
Pet policy promised at booking but refund denied when policy reversed; website lists pet-friendly apartments.
Luxury High-Rise Apartments
Recent renovations to common areas and parking praised; however, core safety systems (elevator, security) remain problematic for high-rise residents.

Side by side with nearby options

  • Rated 3.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

Why this score

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
140
4
13
3
3
2
5
1
65

Contact the property

Address
411 N Akard St, Dallas, TX 75201
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartment rentalsPet-friendly apartments

As published by the business on its own website; not independently verified.

Enquire about Mayflower Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Mayflower Apartments. We only share your details with providers relevant to your request.

Questions we get asked

Are pets allowed?
The business website lists pet-friendly apartments, though one reviewer reported being promised pet accommodation then denied a refund when the policy was not honored.
What has changed recently?
New management has replaced parking gates, upgraded garage lighting, restored consistent office hours, and improved common area cleanliness. However, elevator and pool maintenance issues persist.
Is the pool safe?
A resident with a Certified Pool Operator license reported unbalanced chemical levels and confirmed a bacterial infection linked to swimming there. The business has not publicly addressed these findings.

Similar apartment complexes nearby

Remi Downtown
69

Remi Downtown

4.5(59)✓ Google-verified

Most residents praise the renovated units, beautiful amenities, and hands-on staff, especially Kanesha, Genesis, Aaliyah, and security guard Brian. Community events and the downtown location draw consistent positive mentions. However, a significant minority report serious frustrations: repeated false fire alarms (sometimes lasting months), pest sightings in renovated units, maintenance patches rather than permanent fixes, and entries into units without notice. Billing disputes have required residents to keep screenshots for proof.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile
City Walk @ Akard Apartments
58

City Walk @ Akard Apartments

3.5(101)✓ Google-verifiedPublishes prices

Strong downtown location draws residents who appreciate walkable access to work and nightlife; leasing staff, maintenance, and security teams earn regular praise. However, recent reviews flag concerns about the application screening process, missing or non-functional amenities (gym, internet, pool), and questions about management practices under Catholic Charities oversight.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile
Mosaic Dallas
58

Mosaic Dallas

3.4(469)✓ Google-verifiedPublishes prices

Half the reviews praise staff warmth and design, but half report a different reality: persistent elevator failures, roach and rat infestations, broken promises on concessions, and months of ignored maintenance requests. Five-star residents highlight Merridonna, Cheyenne, Emma, and the leasing team's genuine care, while one-star residents describe being gaslighted, stranded during elevator outages, and charged unexpected fees despite paying luxury prices. The gap between advertised luxury and lived experience is the defining tension. Security and cleanliness have eroded trust. Residents report break-ins, homeless access to stairwells, dirty windows blocking the signature views, pool closures due to uncleanliness, and pervasive marijuana odor. A pregnant tenant had to walk from the 30th floor when elevators failed; an emergency responder couldn't reach a resident on her floor. Management apologizes warmly but does not follow through on commitments or repairs.

Luxury High-Rise Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13