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Mayflower Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 227 Google reviews · How we rank ›

3.7(227) 62 composite score See reviews on Google ✓ Google-verified
LuxuryAffordable Housing
Mayflower Apartments
Location
City Center District, Dallas
Services
Luxury, Affordable Housing
Reviews
227
Ranking
#453 in Luxury
Best for
Renters drawn to downtown Dallas location and current management refreshes, provided deposit and maintenance history concerns are resolved first.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

New management has revived the property with visible upgrades: refreshed parking, better lighting, and improved office professionalism. Several residents praise the shift and value, though older reviews detail serious lapses. Persistent complaints span deposit theft, ignored noise violations, roach infestations, broken elevators, and poor security enforcement at pool and entry gates. Staff behavior splits sharply-some call specific agents exceptional, others describe rudeness. Safety concerns (a shooting, stairwell issues, pool contamination) emerged under prior leadership and warrant vigilance as operations stabilize.

The 3.7-star rating reflects a genuine divide: five-star reviews celebrate recent turnaround efforts and rental rates, while one-star reviews document months or years of mismanagement, unresolved maintenance, and unrecovered deposits. This is a property in transition; current residents report progress, but legacy grievances and inconsistent enforcement remain red flags for renters prioritizing reliability and accountability.

Praised for
  • friendly and helpful staff
  • renovations and improvements underway
  • good value and rental specials
  • clean common areas
Watch-outs
  • deposit and refund issues
  • unresponsive to noise complaints
  • pest problems
  • elevator and maintenance failures
  • safety concerns (security gates, parking garage)
  • staff unprofessionalism
responsive-managementpoor-communicationmaintenance-slowmaintenance-quicknoisy-neighborspest-problemsfriendly-staffunresponsive-officeunexpected-feesmodern-amenities
Best for: Renters drawn to downtown Dallas location and current management refreshes, provided deposit and maintenance history concerns are resolved first.
Think twice if: History of unreturned deposits, unresponsive noise enforcement, and maintenance delays; verify current policies and review recent resident feedback before committing.

What Reviewers Like

  • new management overhaul and visible improvements
  • competitive rental rates and move-in specials
  • pet-friendly units available

What to Know Before You Tour

  • Staff include leasing agents Vicky and Genesis, credited with improving resident relations
  • Parking garage upgrades: front gate replaced, lift bars replaced, first-floor walls and floors cleaned and repainted, ceiling lights replaced
  • Pool chemical levels documented as imbalanced by a resident with CPO certification
  • Elevator entrapments and stairwell safety hazards reported
  • Unrecovered security deposits documented after move-outs
  • New fitness center and pool area stated as future upgrades

What Stands Out

Luxury
Downtown location and renovations appeal to luxury seekers, but elevator and safety failures undermine the segment's expectations for reliability.
pet-friendly
Pet-friendly units available, though one review reports refund denial after a pet dispute.

Compare with Nearby Apartments

  • Rated 3.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How We Scored It

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating Breakdown

5
140
4
13
3
3
2
5
1
66

Location & Contact

Address
411 N Akard St, Dallas, TX 75201
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartment rentalsPet-friendly apartments

As published by the business on its own website; not independently verified.

Enquire about Mayflower Apartments

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Frequently Asked Questions

What is the current pet policy?
The business website lists pet-friendly apartments. However, one recent review reports a dispute where a dog initially approved by staff was later denied; clarify terms and get approval in writing.
What improvements are planned?
New management has upgraded parking, lighting, and office operations. Upcoming work includes new fitness center, pool area renovation, and business center space, though timelines are not specified.
Is there a current move-in special?
Recent reviews mention good rental rates and specials under new management, but exact pricing is not published in available sources.

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Last updated 2026-09-16