DFW Multifamily Property Directory
Menu
Start Your Search

Mitchell Lofts

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 55 Google reviews · How we rank ›

4.2(55) 67 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Mitchell Lofts
Service
Luxury High-Rise Apartments
Reviews
55

What we found

Residents consistently praise the tight-knit community, named staff like property manager Sonja and maintenance technician Jose, and the building's distinctive character. While earlier leasing gaps occurred, recent reviews highlight strong customer service, clean upkeep, and popular amenities including the pool, rooftop views, and dog park. Deep Ellum location draws active renters who value proximity to dining and culture.

Praised for
  • friendly, caring staff named Sonja, Jose, Lori
  • clean, well-maintained building and grounds
  • unique loft designs and peaceful atmosphere
  • strong amenities: pool, rooftop lounge, dog park
  • excellent location in Deep Ellum near FAIR Park
Watch-outs
  • leasing office communication gaps, missed tour appointments
  • occasional staff unavailability in past
responsive-managementclean-groundsfriendly-staffmodern-amenitiesquiet-communitysecure-parking
Best for: Pet owners seeking character and community in a walkable urban neighborhood.
Think twice if: History of leasing office communication lapses; verify current tour and response times before scheduling.

What's working here

  • distinctive historic lofts with unique floor plans
  • attentive named staff: Sonja (property manager), Jose (maintenance)
  • strong amenities including rooftop, pool, dog park
  • walkable Deep Ellum location near FAIR Park

Read this before you tour

  • Property manager Sonja praised for going above and beyond
  • Maintenance technician Jose noted for quick, efficient repairs
  • Leasing agents Edison and Lori noted for professionalism and detailed building knowledge
  • Dog park on-site
  • Rooftop views
  • Pool area described as zen and relaxing
  • Amazon lockers available
  • Street parking generally available per residents

What residents say

Luxury High-Rise Apartments
Unique historic building with character and modern finish praised; amenities (pool, rooftop) described as well-maintained and relaxing.

Side by side with nearby options

  • Rated 4.2 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

Why this score

How We Score
Star rating 42
Review volume 76
Review recency 67
Review sentiment 70
Profile completeness 100
Verification 30

The numbers behind the score

5
40
4
4
3
1
2
2
1
8

Contact the property

Address
3800 Commerce St, Dallas, TX 75226
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

Services listed
Pet-friendly apartmentsLuxury lofts for rentRooftop loungeEnclosed poolAtrium galleryVirtual toursSelf-guided tours

As published by the business on its own website; not independently verified.

Enquire about Mitchell Lofts

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Mitchell Lofts. We only share your details with providers relevant to your request.

Questions we get asked

Is there parking available?
Reviewers report generally finding free street parking without difficulty, though parking is not guaranteed.
Are pets allowed?
Yes, the property is pet-friendly and includes a dog park on-site.
What amenities are included?
Rooftop lounge, enclosed pool, dog park, clubhouse with coffee service, and Amazon lockers.

Similar apartment complexes nearby

The Willow
79

The Willow

4.5(155)✓ Google-verifiedPublishes prices

Move-in is smooth and staff-particularly Andre, Claire, and Dominique-are known for being attentive and professional. Residents praise the modern finishes, location near Deep Ellum, quiet pocket setting, and maintained grounds; maintenance responds same-day. One critical review flags persistent gate failures, hallway odors from smoking, and unenforced quiet hours that undermine the luxury feel.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile
Deep Ellum Lofts
65

Deep Ellum Lofts

3.9(153)✓ Google-verifiedPublishes prices

Morgan, Daniel, and Darielle shine in leasing calls and tours, earning consistent five-star praise for patience and attention. The industrial lofts and Deep Ellum location attract residents seeking urban living. However, serious gaps emerge post-move-in: app-only entry locks residents out if phones die or are lost, maintenance delays on mold and appliances stretch months without resolution, and complaints about management unresponsiveness and inconsistent follow-through chip away at the premium positioning.

Luxury High-Rise Apartments
View profile
The Case Bldg
79

The Case Bldg

4.4(249)✓ Google-verified

Residents praise the leasing team by name-Dami, Melissa, and Bre stand out for responsiveness and warmth-and report same-day maintenance fixes. Finishes are modern (stainless steel, quartz, custom cabinetry) and the location near Baylor Hospital, restaurants, and art galleries resonates with tenants. However, chronic elevator failures across four years raise safety and ADA concerns for elderly and post-transplant residents, and noise from neighbors and the surrounding Deep Ellum district is a recurring friction point for some. Staff professionalism and building design partly offset these issues. Amenities like the gym, pool, and co-working lounge receive consistent praise. The building attracts a diverse mix, from remote professionals to medical recovery patients, though the expense and soundproofing gaps leave price-conscious or quiet-seeking renters second-guessing the fit.

Luxury High-Rise Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13