
The Willow
Recent tenants praise the smooth move-in, attentive leasing staff, and responsive maintenance, with many highlighting the modern finishes and safe Deep Ellum location near dining and the trail system. However, a vocal subset reports declining property conditions: stained carpets, persistent odors in parking and residences, rooftop pest issues, and fitness equipment broken for months, paired with frustration over late billing statements and inconsistent management communication.

