DFW Multifamily Property Directory
Menu
Start Your Search

Modera St. Paul

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 40 Google reviews · How we rank ›

3.7(40) 59 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Modera St. Paul
Service
Luxury High-Rise Apartments
Reviews
40

What we found

The building itself impresses: sleek finishes, a standout gym, and proximity to downtown Dallas attractions draw residents. Leasing staff like Lauren, Chris, and Andrew earn consistent praise for genuine care during tours and transitions. The core conflict emerges from recent policy changes. Management introduced paid guest parking ($3/hr) effective July 2026 with minimal notice to existing residents who chose the property partly for free visitor access. Combined with existing parking fees and base rents above $2,000, many feel nickeled and dimed. Construction quality stumbles in first-year issues: glue smears, uneven floors, and stain marks mar several units. Staff attitudes vary sharply; while some deliver warmth, others communicate dismissively, and one maintenance entry without advance warning breached residents' comfort with their homes.

Praised for
  • beautiful, well-maintained units and finishes
  • top-tier amenities and gym
  • responsive, kind leasing and maintenance staff
  • prime downtown Dallas location
  • strong sense of community
Watch-outs
  • guest parking now $3/hr with no free alternative; major policy shift after move-in
  • excessive fees on top of high rent
  • quality control issues in new units (glue residue, misaligned cabinets, stains, uneven floors)
  • inconsistent and sometimes condescending staff treatment
  • management entries without proper notice
responsive-managementmodern-amenitiesunexpected-feesfriendly-staffpoor-communicationoutdated-units
Best for: Urban professionals seeking luxury downtown living with upscale finishes and strong community.
Think twice if: Scrutinize the guest parking policy (now $3/hr) and total monthly costs before signing; expect construction issues in newer units.

What's working here

  • stunning downtown views and location
  • high-end finishes and amenities
  • responsive maintenance staff
  • active, welcoming resident community

Read this before you tour

  • Staff member Lauren praised by multiple residents for professionalism and responsiveness
  • Staff members Chris and Andrew received specific praise for thorough tours and helpful move-in support
  • Maintenance is quick to respond and calls before entering units (noted by one long-term resident)
  • Building opened August 2025; new unit construction issues include glue residue, misaligned cabinets, uneven floors, and stains
  • One maintenance visit occurred without proper resident notification, resulting in staff touching resident personal belongings
  • Gym described as beautiful and standout amenity
  • Clubhouse event reservations suspended as of tour period
  • Base rents listed as $2,000+ by residents; resident parking fees range $50-150/month

What residents say

Luxury High-Rise Apartments
Stunning finishes and amenities offset by new construction defects, recent policy changes that surprise residents, and inconsistent staff professionalism.

Side by side with nearby options

  • Rated 3.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

Why this score

How We Score
Star rating 20
Review volume 70
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
25
4
0
3
3
2
3
1
9

Contact the property

Address
400 South Saint Paul St, Dallas, TX 75201
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Enquire about Modera St. Paul

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Modera St. Paul. We only share your details with providers relevant to your request.

Questions we get asked

Does guest parking cost extra?
Yes, as of July 28, 2026, visitors must pay $3 per hour plus tax to park in the garage. There is no free parking option for guests. This policy was implemented after many existing residents had already signed leases.
What are the base rent and parking costs?
Base rents start at $2,000+. Resident parking ranges $50-150 per month. Guest parking is now $3/hour + tax.
How responsive is maintenance?
Maintenance is quick to respond and calls residents before entering units, according to long-term resident feedback. However, one incident occurred where a maintenance visit proceeded without proper notice, contrary to this standard practice.

Similar apartment complexes nearby

The Continental at Mercantile Place
61

The Continental at Mercantile Place

3.3(162)✓ Google-verified

Five-star reviews consistently highlight staff responsiveness, with tenants naming Isaiah, Tyler, and Christy for going above and beyond on maintenance and leasing questions. The building feels welcoming with regular resident events and clean, well-kept grounds. However, some residents worry about building security: front and back doors remain unlocked during all hours, creating safety concerns for families. One reviewer also noted that advertised amenities like the rooftop terrace were not as accessible as promised on the website.

Luxury High-Rise Apartments
View profile
The Statler Residences
74

The Statler Residences

4.4(324)✓ Google-verified

Guests arriving to tour love Tacoby's knowledge and the historic building, but residents report a stark gap between marketing and reality. Water shutdowns, broken elevators, AC failures, and slow work-order responses plague daily life; one resident endured thirteen water outages and four months without repairs to water-damaged walls. The leasing office mishandles applications, reversing approvals and keeping deposits. Staff like Tacoby and front-desk workers Tahj and Luis genuinely help, but outside this core group, management feels distant. Maintenance delays are the worst offender. Getting a work order addressed can take anywhere from days to weeks, forcing residents into frustration before renewal time. The property markets "luxury" downtown living with public-facing restaurants and bars, but without reliable building systems or timely repairs, even the concierge charm wears thin. Current residents warn prospective renters to ask existing tenants before signing.

Luxury High-Rise Apartments
View profile
Butler Brothers Building
54

Butler Brothers Building

2.9(196)✓ Google-verifiedPublishes prices

Staff warmth masks deeper operational failures. Marc and the leasing team earn consistent praise for responsiveness and helpfulness. However, the building's execution falls short: air conditioning breaks down mid-stay with dismissive staff responses, cockroaches appear during stays with hosts denying infestations, and early-morning gym noise wakes guests. Cleanliness varies dramatically by unit, with mold, dust, and lingering odors reported. The downtown location attracts homeless encampments around the building, and the valet-only parking option costs $20-25 nightly. Repeated photos do not match real unit conditions, and management communication turns hostile when complaints surface. The luxury positioning crumbles under daily friction. Elevators malfunction frequently, the ID card system glitches, and parking garage design damages lowered vehicles. Residents and short-term guests describe a disconnect between the marketed five-star amenities (pool, game room, movie room) and their actual state (cold pool, broken DVD player, non-functional equipment). One guest's family discovered multiple cockroaches during a funeral visit and received a defensive response rather than accountability.

Luxury High-Rise Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13