The Armstrong at Knox
Most residents praise Courtney and Brett in leasing and management, the spacious units, Knox-Henderson location, and resort amenities. However, several long-term residents hit serious friction: AC units that require drainage stop cooling without emergency support after hours, parking fees charged for spaces never provided, paper-thin walls that carry neighbors' schedules, and a trash area that overflows against resident apartments. One car theft reportedly went unaddressed. Staff like Courtney Johnson and Brett Doody earn repeated five-star mentions for professionalism and responsiveness during move-in. The property itself appeals for its layout and pool. The tension is between short-term leasing experience and on-going operational support.
