
Urban House
Urban House offers renovated apartments in a park-like Oak Cliff setting with strong on-site amenities. Residents praise the pool, gym, dog wash, and walkable access to Bishop Arts and downtown. However, the complex shows a sharp divide: earlier residents and current occupants report smooth leasing and quick maintenance, while others faced aggressive move-out charges, pest problems, and a marked service decline after a management transition to Greystar in recent months. Leasing staff consistency is uneven. Staff members Jeremy, Brandon, and Marisol receive frequent praise for patience and responsiveness, but walk-in prospects report being turned away without tours. Maintenance historically resolves issues within 24 hours, yet newer complaints cite roaches, mold in vents, and broken mailboxes as unresolved for weeks. Renewal rates stay low, and unit rents for renovated 1-bedrooms run 1,200 to 1,500 dollars monthly.

