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Oakwood Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 58 Google reviews · How we rank ›

3.7(58) 60 composite score See reviews on Google ✓ Google-verified
Affordable & Income Restricted HousingLuxury High-Rise Apartments
Oakwood Apartments
Services
Affordable & Income Restricted Housing, Luxury High-Rise Apartments
Reviews
58

What we found

Oakwood delivers on affordability and responsive leasing staff, particularly Luz and Gina, who handle requests promptly. Spacious layouts and family-friendly management draw long-term residents. However, recent complaints about AC failures, towing enforcement, and maintenance inconsistency suggest quality issues are growing despite the strong reputation in the office.

Praised for
  • responsive staff Luz and Gina
  • quick maintenance response
  • spacious floor plans
  • family and pet friendly
  • convenient location near downtown and transit
Watch-outs
  • AC doesn't work reliably
  • towing issues for visitors and residents
  • laundry rooms poorly maintained
  • thin walls and water temperature fluctuates
  • lack of resident communication
responsive-managementmaintenance-quickmaintenance-slowfriendly-staffclean-grounds
Best for: Families and long-term renters seeking affordable housing with responsive management near transit.
Think twice if: AC reliability and maintenance inconsistency are concerns; towing practices reportedly aggressive toward visitors.

What's working here

  • Affordable rent
  • Named staff Luz and Gina praised for responsiveness
  • Quick maintenance turnarounds
  • Spacious layouts with closets and patios

Read this before you tour

  • Leasing staff Luz and Gina named repeatedly for going above and beyond
  • Maintenance workers help quickly with lock-outs
  • One resident lived there 20 years
  • Parking monitored but towing company reportedly overzealous
  • Laundry facilities described as poorly maintained
  • AC and water temperature issues reported

What residents say

Affordable & Income Restricted Housing
Affordable pricing draws residents, but maintenance and AC problems undermine value.
pet-friendly
Pet-friendly policy praised; no specific pet complaints noted.

Side by side with nearby options

  • Rated 3.7 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

Why this score

How We Score
Star rating 18
Review volume 77
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
32
4
5
3
6
2
3
1
12

Contact the property

Address
2538 Bahama Dr, Dallas, TX 75211

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsPet friendly housing

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Oakwood Apartments

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Questions we get asked

How close is Oakwood to downtown Dallas?
About ten minutes away, and on the bus line.
Are there amenities within walking distance?
Yes, grocery, pharmacy, and hardware store are within walking distance.
Are utilities included in rent?
Residents report being charged separately for electricity and water.

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Staff and long-term residents praise Holiday Hills for friendliness, community events, and spacious layouts. However, repeated complaints over several years document persistent rat and roach infestations, mold in bathrooms, maintenance delays, and escalating noise from tenants. The property shows a stark divide: established residents with good experiences versus newer tenants reporting serious habitability concerns.

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Last updated 2026-08-13