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Park Hill Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 299 Google reviews · How we rank ›

4.0(299) 66 composite score See reviews on Google ✓ Google-verified
Luxury
Park Hill Apartments
Location
Oak Cliff, Dallas
Service
Luxury
Reviews
299
Ranking
#349 in Luxury
Best for
Renters prioritizing finished interiors and pet amenities who are willing to report maintenance issues quickly.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Park Hill delivers attractive units but struggles with cleanliness and follow-through since management switched to Mox Living. Residents praise individual staff like maintenance technician Ivan and leasing agent Kendall, but the property shows a stark divide: interiors are well-finished, yet common areas (stairs, hallways, pool) attract pests and trash that management tours skip over without action.

Maintenance depends on who responds. Some emergencies like AC failures sit unaddressed for a week; other routine work moves fast. Residents who've stayed three years report a dramatic drop from the previous ownership's weekly power washing and tighter rules. Security lapses frustrate renters paying over 1700 monthly-gates stay propped open, vehicles get keyed or stolen, and management cites immigration activity as context but offers no remedies.

Praised for
  • responsive individual staff members (Ivan, Keisha, Kendall, Tre)
  • spacious pet park and pet amenities
  • quality unit interiors (kitchen, bathroom, finishes)
  • recent management improvements and staff engagement
Watch-outs
  • common areas filthy since management change (stairs, hallways, pool)
  • pest infestations (spiders, roaches, scorpions, tarantulas)
  • maintenance emergencies slow (AC breakdowns left 7+ days)
  • unresponsive management to complaints despite communication claims
  • security issues (gate failures, vehicle vandalism and theft)
  • misleading deposit and pricing at application
  • parking complications and coverage limitations
responsive-managementmaintenance-slowclean-groundspest-problemsoutdated-unitsfriendly-staffunresponsive-officesafe-neighborhoodunexpected-fees
Best for: Renters prioritizing finished interiors and pet amenities who are willing to report maintenance issues quickly.
Think twice if: Long-term residents and those sensitive to noise, pests, or community upkeep-cleanliness and security have declined markedly since management transition.

What Reviewers Like

  • well-designed unit interiors with full appliances
  • spacious pet park
  • individual maintenance staff known for quick response
  • recent management pursuing resident engagement events

What to Know Before You Tour

  • Maintenance technician Ivan praised for speed, professionalism, and follow-up on repairs
  • Leasing agent Kendall noted for helpfulness
  • New Business Manager Tre has launched social events but faces criticism for slow emergency response
  • Assistant Manager Keisha praised for communication and problem-solving but one reviewer reported rudeness
  • Previous management (ZRS) power-washed stairs twice monthly; current Mox Living has abandoned that schedule
  • AC outage left unaddressed for 7 days despite tenant complaint
  • Management transitioned from ZRS to Mox Living approximately 3-4 months ago

What Stands Out

Luxury
Finished unit interiors impress, but common-area decay and cleanliness gaps undermine the luxury positioning.

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How We Scored It

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Rating Breakdown

5
214
4
9
3
5
2
7
1
64

Location & Contact

Address
1210 N Cockrell Hill Rd, Dallas, TX 75211
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPoolFitness centerCo-working spacePet park

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

What happened to cleanliness after the property management changed?
In 2024, management switched from ZRS to Mox Living. Residents report a sharp decline in common-area maintenance-stairs, hallways, and pool are now dirty, with pests visible. Previous staff power-washed stairs twice monthly; the new team rarely does.
How quickly does maintenance handle emergencies like broken AC?
It varies. One tenant waited 7 days for an AC repair without explanation. However, routine requests to staff like Ivan typically see quick response. Speed depends on which technician handles the job.
Is the deposit what the website advertises?
No. The website advertises a $100 deposit, but at application the deposit rises to $200 and monthly rent can jump from the quoted rate (e.g., $1100 becomes $1300 for one-bedroom).

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Last updated 2026-09-16