
Casa De Loma
Most recent five-star reviews praise staff responsiveness and a friendly atmosphere, but they are vastly outnumbered by one- and two-star complaints spanning multiple years. Tenants report persistent rat and cockroach infestations that management neither fumigates nor resolves; repair requests languish for months; humidity causes mold and furniture damage; and air conditioning is unreliable. Safety concerns include unattended dog attacks and theft on grounds. A smaller group of satisfied residents cite good maintenance attention, but the consistency of pest and upkeep complaints across recent and older reviews suggests these are isolated experiences.

