DFW Multifamily Property Directory
Menu

Park View on Cole

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 6 Google reviews · How we rank ›

1.7(6) 34 low data composite score See reviews on Google ✓ Google-verified
Luxury
Park View on Cole
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
6
Ranking
#843 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Air conditioning that cannot cool below 78-85 degrees, an elevator that breaks for weeks at a time, and management that does not answer calls or emails define the experience here. The units themselves are attractive and the location near Uptown is appealing, but tenants report severe comfort issues, long waits for repairs, and disputes over deposits and rent prices. One recent change: a new property manager named Erica improved responsiveness in 2023, though most reviews predate this shift.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: New property manager Erica took over in late 2022 and improved responsiveness and AC reliability in summer 2023, though most negative reviews predate this change.

Praised for
  • quiet location
  • good location for Uptown
  • unit aesthetics
Watch-outs
  • AC units fail repeatedly and cannot cool properly
  • elevator broken for weeks or months at a time
  • management unresponsive and unreachable
  • maintenance requests ignored or delayed for months
  • lease and deposit disputes
  • old building with worn systems
maintenance-slowunresponsive-officeoutdated-units
Think twice if: Anyone sensitive to heat or dependent on AC during summer, or who needs reliable elevator access and responsive maintenance.

What Reviewers Like

  • Good Uptown location
  • Attractive unit finishes

What to Know Before You Tour

  • AC units cannot cool below 78-85 degrees during peak hours
  • Elevator regularly out of service for weeks or months
  • Property management company is Indio
  • New property manager Erica started improving responsiveness in 2023
  • Maintenance requests routinely delayed months or left incomplete
  • Security deposits withheld without explanation
  • Rent prices raised after deposit was promised

What Stands Out

Luxury
Broken AC and elevator systems, unresponsive management, and months-long repair delays undermine the luxury positioning.

Compare with Nearby Apartments

  • Rated 1.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 37
Review recency 51
Review sentiment 40
Profile completeness 75
Verification 0

Rating Breakdown

5
0
4
1
3
0
2
1
1
4

Location & Contact

Address
4104 Cole Ave, Dallas, TX 75204

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

Enquire about Park View on Cole

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Park View on Cole. We only share your details with providers relevant to your request.

Frequently Asked Questions

Can I get my full security deposit back?
No guarantee. Multiple tenants report partial or no refunds despite requests and follow-ups with management.

Similar apartment complexes nearby

Uptown at Cole Park
71

Uptown at Cole Park

4.3(132)✓ Google-verified

Staff members named (Amy, Ashley, Jessica, Jennifer Gutierrez, Aly, Akira, Ali) consistently earn five-star praise for going above and beyond during leasing and for their warmth; maintenance fixes reported issues quickly. The building itself is clean, quiet, and safe with dog amenities and proximity to Cole Park drawing repeated compliments. However, a pattern of ghosting prospective tenants and poor office communication undermines the experience. Residents report unit imperfections not disclosed, confusing fees (trash collection, admin, electronic check surcharges), restrictive lease terms (60-day move-out notice plus extra month's rent), and email silence from the leasing office even after formal requests.

LuxuryAffordable Housing
Lyra on McKinney
76

Lyra on McKinney

4.0(141)✓ Google-verified

Residents and prospects consistently encounter attentive, personable staff who handle move-ins and leasing questions quickly and clearly. The property itself draws praise for cleanliness, modern amenities like the resort pool and fitness center, and its proximity to Knox-Henderson dining and the Katy Trail. Maintenance crews address issues promptly and thoroughly, leaving units in perfect condition afterward. Named staff members-Tatyana, Shay, Kristi, and maintenance team Jesus, Zef, and Pablo-appear frequently in five-star reviews, suggesting consistent service quality across roles.

LuxuryGarden Style (1-4 stories)
Cityplace Heights
65

Cityplace Heights

3.9(381)✓ Google-verified

Cityplace Heights attracts renters seeking affordable luxury living in Old East Dallas, with several praising the leasing team and maintenance crew for prompt, professional service. The building shows a stark divide: early residents found it well-managed and responsive; recent arrivals report deteriorating conditions since an ownership change, including widespread cockroach infestations, broken elevators down for months, flooded units, and security lapses where entry fobs don't work and packages vanish despite paid lockers. Management's move-out practices fuel deep frustration. Tenants pay hundreds for professional cleaning and still face charges exceeding $500–$2,000, with the complex keeping full deposits and offering no written justification. Named staff (Josiah, Bill, Caleb, Marcelo, Avri, Norma) show genuine care, but the leasing office communication is inconsistent, and a switch in community directors appears linked to the decline. The parking garage employs Capital Tow, a company reviewers describe as predatory, booting cars over minor violations.

Luxury

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16