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Uptown at Cole Park

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 132 Google reviews · How we rank ›

4.3(132) 71 composite score See reviews on Google ✓ Google-verified
LuxuryAffordable Housing
Uptown at Cole Park
Location
Oak Lawn, Dallas
Services
Luxury, Affordable Housing
Reviews
132
Ranking
#210 in Luxury
Best for
Tenants who value strong maintenance and want established community connections; not first-time renters or those needing proactive leasing office support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.

Our Review

Staff members named (Amy, Ashley, Jessica, Jennifer Gutierrez, Aly, Akira, Ali) consistently earn five-star praise for going above and beyond during leasing and for their warmth; maintenance fixes reported issues quickly. The building itself is clean, quiet, and safe with dog amenities and proximity to Cole Park drawing repeated compliments.

However, a pattern of ghosting prospective tenants and poor office communication undermines the experience. Residents report unit imperfections not disclosed, confusing fees (trash collection, admin, electronic check surcharges), restrictive lease terms (60-day move-out notice plus extra month's rent), and email silence from the leasing office even after formal requests.

Praised for
  • friendly and responsive staff
  • quick maintenance response
  • clean and safe building
  • convenient location near Cole Park
  • smooth leasing experience for engaged customers
Watch-outs
  • unresponsive leasing office and ghosting prospective tenants
  • high and unclear fees (trash, admin, electronic check payment)
  • unit defects not addressed before move-in
  • no email acknowledgment from office staff
responsive-managementpoor-communicationclean-groundsmaintenance-quickfriendly-staffunexpected-feesunresponsive-officesafe-neighborhoodmodern-amenities
Best for: Tenants who value strong maintenance and want established community connections; not first-time renters or those needing proactive leasing office support.
Think twice if: Prospective renters frustrated by unresponsive offices or unclear contracts; those sensitive to mandatory fees or seeking flexibility in lease terms.

What Reviewers Like

  • Named staff who remember and champion tenants
  • Same-day or next-day maintenance turnaround
  • Safe, well-maintained parking and common areas
  • Prime location near Cole Park and downtown dining

What to Know Before You Tour

  • Staff members Ashley, Jessica, Jennifer Gutierrez, Aly, Akira, and Ali named by reviewers as exceptional during leasing and tenant relations
  • Maintenance staff respond quickly to work orders; residents advised to follow up via email for office acknowledgment
  • Dog washing station and dog runs on-site
  • Parking garage is monitored and clean
  • Welcome packages and wine provided to new residents
  • Katy Trail is four blocks away

What Stands Out

Luxury
Clean, quiet, safe building with modern finishes; SmartHome and appliance quality praised, but unit defects (uneven counters, water drainage) sometimes present at move-in
pet-friendly
Dog washing station and dog runs well-received; pet policy appears permissive and resident-friendly

Compare with Nearby Apartments

  • Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How We Scored It

How We Score
Star rating 48
Review volume 92
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating Breakdown

5
99
4
8
3
1
2
8
1
16

Location & Contact

Address
3030 Elizabeth St, Dallas, TX 75204
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartment livingSmartHome technology packageEco-friendly flooringEnergy-efficient appliancesHigh-speed internet packagesAlarm servicePet-friendly housing

As published by the business on its own website; not independently verified.

Enquire about Uptown at Cole Park

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Frequently Asked Questions

Who handles maintenance requests and how fast do they respond?
Maintenance staff respond quickly to work orders; residents report same-day or next-day fixes. Follow-up email to the leasing office is recommended to ensure acknowledgment.
What extra fees should I expect beyond rent?
Mandatory trash collection ($30/month) and trash admin fee, plus a fee for electronic check payments. Internal moves require 60-day notice plus one extra month's rent.
Is this pet-friendly?
Yes. The complex offers a dog washing station and dog runs on-site.

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Last updated 2026-09-16