
The Greens
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Since new management took over in December, Perry Row has made visible improvements with unit renovations and responsive staff like Jasmine and Miguel. However, residents report serious ongoing problems: multiple AC failures lasting days or weeks, rats in garages and throughout the property, foundation and construction work announced without warning that trapped residents in their units, and delayed maintenance responses despite submitted requests. Newer residents see promise in the upgrades; longer-term residents emphasize unresolved infrastructure issues and feel the $3,300+ monthly rate does not match the experience.
The property changed hands and names (from The Grand Reserve) mid-lease, adding to resident frustration over amenities advertised but unusable during renovation. Staff accountability is inconsistent: some praise Jasmine and management responsiveness, while others report ignored emails and zero acknowledgment after months of problems. A missed leasing appointment left a tour prospect locked out entirely.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Long-term residents consistently praise The Village Green for fast maintenance, welcoming staff, and maintained grounds with lakes and gardens. However, several tenants report serious lapses: laundry machines non-functional for over a year, pest infestations ignored for weeks, and deposit disputes with unclear itemization. Management response varies sharply by staff member, with named individuals (Nancy, Callie, Charles, Pam) earning specific thanks while senior staff received complaints of dishonesty and disrespect.

Strong loyalty from long-term residents who praise the leasing team (especially Chloe), maintenance crew (Zoran, Gabby, Brandon), and recent renovations to the pool and common areas. However, newer residents face serious problems: broken-in cars despite gated community promises, surprise move-out fees that some call unjustified, persistent roaches, broken elevators, and move-in units with faulty AC, damaged appliances, and plumbing issues. Management communication is inconsistent; responses to maintenance requests are reportedly fast for loyal residents but slow or incomplete for those with disputes over fees or conditions. The property delivers on luxury amenities and location but appears unable to deliver consistent follow-through on security, pest control, or property condition standards. Staff quality varies by department: leasing excels, maintenance responds quickly for routine issues, but management handles problems defensively rather than proactively.
Last updated 2026-09-16