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Landmark on Lovers Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 179 Google reviews · How we rank ›

3.7(179) 63 composite score See reviews on Google ✓ Google-verified
Luxury
Landmark on Lovers Apartments
Location
Northeast Dallas, Dallas
Service
Luxury
Reviews
179
Ranking
#435 in Luxury
Best for
Residents prioritizing location, upscale amenities, and responsive maintenance for routine issues.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Strong loyalty from long-term residents who praise the leasing team (especially Chloe), maintenance crew (Zoran, Gabby, Brandon), and recent renovations to the pool and common areas. However, newer residents face serious problems: broken-in cars despite gated community promises, surprise move-out fees that some call unjustified, persistent roaches, broken elevators, and move-in units with faulty AC, damaged appliances, and plumbing issues. Management communication is inconsistent; responses to maintenance requests are reportedly fast for loyal residents but slow or incomplete for those with disputes over fees or conditions.

The property delivers on luxury amenities and location but appears unable to deliver consistent follow-through on security, pest control, or property condition standards. Staff quality varies by department: leasing excels, maintenance responds quickly for routine issues, but management handles problems defensively rather than proactively.

Praised for
  • resort-style pool and modern amenities
  • friendly and responsive leasing staff
  • maintenance team quick to resolve requests
  • convenient location on Lovers Lane and Greenville
  • well-maintained common areas
Watch-outs
  • security lapses; cars broken into; gate access unclear
  • unexpected move-out fees and poor lease break communication
  • pest problems including roaches in multiple units
  • elevator breakdowns and hallway maintenance issues
  • apartment move-in condition poor; AC, appliances, plumbing defective
responsive-managementmaintenance-quickmodern-amenitiesresort-style-poolpest-problemsmaintenance-slowunexpected-feesunresponsive-office
Best for: Residents prioritizing location, upscale amenities, and responsive maintenance for routine issues.
Think twice if: Security concerns, pest problems, and move-in unit condition issues have triggered complaints; communication on lease breaks and fees has been slow.

What Reviewers Like

  • Leasing team known for going above and beyond (Chloe records apartment videos)
  • Maintenance team responds same-day to requests
  • Recently renovated pool, courtyard, and leasing office
  • Prime location on Lovers Lane near shopping and downtown access

What to Know Before You Tour

  • Leasing staff: Chloe, Heather, Austin praised for professionalism and extra effort (e.g., Chloe records apartment videos)
  • Maintenance team: Zoran, Gabby, Brandon noted for same-day responses to work orders
  • Recent renovations to leasing office, courtyard, and pool completed
  • Pet wash station and pet park on-site
  • Covered parking available
  • Car break-ins reported despite gated community status
  • Move-out fees disputed by at least two residents; Greystar handles lease breaks
  • Fire alarm issues reported in older reviews; recent resident reports resolved

What Stands Out

Luxury
Resort-style pool and renovated amenities praised; security gaps, pest issues, and inconsistent unit condition undermine luxury positioning.

Compare with Nearby Apartments

  • Rated 3.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How We Scored It

How We Score
Star rating 15
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
93
4
23
3
11
2
12
1
40

Location & Contact

Address
5201 Amesbury Dr, Dallas, TX 75206
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Pet wash stationPet parkPoolPet-friendly apartments

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is there a lease break penalty if I need to leave early?
Residents report surprise lease break fees and high move-out charges. Management requires 60 days' notice to avoid penalties. Contact the office to request an itemized breakdown before signing, as past residents report unclear fee explanations.
What is covered parking like?
The community offers covered parking. However, multiple residents report car break-ins despite the gated community setup; management advised not to leave valuables in vehicles rather than addressing the security gap.
How quickly do maintenance requests get handled?
Long-term residents report same-day responses from the maintenance team (Zoran, Gabby, Brandon). New residents or those with ongoing issues like appliance defects report slower resolution timelines.

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Last updated 2026-09-16