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The Greens
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Garden Style & Suburban Communities
The Village Green
Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
- Services
- Garden Style & Suburban Communities, Luxury High-Rise Apartments
- Reviews
- 113
What we found
Many residents prize the peaceful setting, responsive maintenance, and welcoming staff-especially Pam, Nancy, Callie, and Charles. But serious concerns emerge: laundry machines have sat broken for over a year, animal invasions (squirrels) dragged on days or weeks despite complaints, and some tenants report management deception, discriminatory remarks, and unclear deposit deductions. Long-term residents describe a strong community; newer or short-term renters hit friction.
Praised for
- fast maintenance response
- friendly staff
- peaceful gated community
- landscaping and grounds
- good value for space
Watch-outs
- laundry facilities neglected over a year
- pest issues mishandled
- management dishonesty and lack of transparency
- discriminatory staff conduct
- noise from neighbors and building quality
friendly-staffmaintenance-quickquiet-communityclean-groundspoor-communicationmaintenance-slowunexpected-fees
Best for: Long-term residents seeking a peaceful gated community with reliable maintenance and friendly office staff.
Think twice if: Pest and laundry infrastructure have been problematic; management transparency and staff conduct issues have been reported. Short-term or new residents may face different experiences.
What's working here
- gated and security patrol
- responsive maintenance team
- strong landscaping and walkways
- mixed-use amenities (pool, gym, bistros, retail)
Read this before you tour
- Laundry rooms shut down for over one year without resolution
- Staff members named as standouts: Pam (manager), Nancy, Callie, Lex (maintenance), Charles (gym), Hannah, Michael
- Maintenance often completes work orders within hours
- Gated community with on-site security patrol
- Optional early lease termination available (1 month rent + 1.5 month termination fee)
- Rent increases typically 5-10% for long-term tenants
What residents say
- Garden Style & Suburban Communities
- Residents praise the landscaped gardens, lakes, walkways, and overall greenery; peaceful neighborhood with gated safety. Laundry infrastructure neglect and pest issues undermine the experience.
- Luxury High-Rise Apartments
- While categorized, the complex is garden-style and suburban, not a high-rise. No review text speaks to luxury high-rise living.
- pet-friendly
- One review mentions residents watching each other's pets for safety, suggesting a pet-friendly atmosphere, but reviews do not detail pet policies or amenities.
Side by side with nearby options
- Rated 4 against a 3.89 average across the 101 garden style & suburban communities businesses listed here.
- Has more Google reviews than 43% of the businesses in this directory.
Why this score
How We Score Star rating 33
Review volume 89
Review recency 97
Review sentiment 48
Profile completeness 100
Verification 30
The numbers behind the score
5
74
4
12
3
3
2
6
1
18
Contact the property
- Phone
- +1214-772-9000
- Address
- 5350 Amesbury Dr, Dallas, TX 75206
Last verified 2026-08-13
When the office is open
- Monday
- 09:00-17:00
- Tuesday
- 09:00-17:00
- Wednesday
- 09:00-17:00
- Thursday
- 09:00-17:00
- Friday
- 09:00-17:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
In their own words
Services listed
PoolFitness centerParksGrilling stationsBistros and diningRetail shopsSports barHealth club
Published prices
- 1 bedroom, 1 bathroom apartment
- From $1,253.00 / month
- 1 bedroom, 1 bathroom apartment
- From $1,298.00 / month
- 1 bedroom, 1 bathroom apartment
- From $1,328.00 / month
- 1 bedroom, 1 bathroom apartment
- From $1,333.00 / month
- 1 bedroom, 1 bathroom apartment
- From $1,409.00 / month
- 1 bedroom, 1 bathroom apartment
- From $1,414.00 / month
As published by the business on its own website; not independently verified.
Questions we get asked
- How quickly does maintenance respond?
- Reviewers report work orders fixed within hours to days. One 4-year resident credited the maintenance team as highly efficient.
- Is there an early lease termination option?
- Yes. The business states the cost is one month's rent plus a one-time termination fee (typically around 1.5 months' rent).
- What is the typical rent increase?
- A long-term resident reported increases of 5-10% per year, with no hidden fees.
Similar apartment complexes nearby
56
Perry Row Townhomes
3.0(111)✓ Google-verified
Perry Row's rating split mirrors a management transition. Long-term residents report chronic AC and maintenance failures under previous ownership; recent reviews credit the new management (Knightvest) with faster responses and renovations. Staff named Lonzo, Jasmine, and Candice earn consistent praise for responsiveness. However, complaints persist: unannounced construction blocked garages, the "gated" gates remained unsecured, and some residents dispute the pace of improvement versus the rising rent. Renovated units now run $3,300+ monthly. Older units remain in the portfolio; some residents still report slow AC repairs. Security deposit returns delayed or withheld after the ownership change is a recurring grievance. The complex sits on E Lovers Lane in Northeast Dallas, steps from shops and major roads. Townhomes feature attached garages and a resort-style pool, but prospective renters should weigh the steep turnover in ratings against whether new management's improvements have genuinely stuck.
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67
The Village Bend
4.0(161)✓ Google-verifiedPublishes prices
Long-time residents describe The Bend as charming and well-located within The Village's extensive amenities network, praising staff responsiveness and the walkable neighborhood. However, multiple recent reviews flag persistent pest problems, aging units, and escalating lease-renewal costs, with deposit disputes and inconsistent communication raising concerns about management practice shifts in recent years. Ana and her team earn consistent mentions for professionalism, though pest control and maintenance gaps emerge as recurring friction points. The property attracts residents seeking established community ties and amenities but risks losing those frustrated by deteriorating unit upkeep and billing surprises.
Garden Style & Suburban CommunitiesLuxury High-Rise Apartments