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The Village Green

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 112 Google reviews · How we rank ›

4.1(112) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Garden Style (1-4 stories)Luxury
The Village Green
Location
Dallas
Services
Garden Style (1-4 stories), Luxury
Reviews
112
Ranking
#65 in Garden Style (1-4 stories)
Best for
Long-term residents comfortable voicing concerns directly to the leasing office.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Long-term residents consistently praise The Village Green for fast maintenance, welcoming staff, and maintained grounds with lakes and gardens. However, several tenants report serious lapses: laundry machines non-functional for over a year, pest infestations ignored for weeks, and deposit disputes with unclear itemization. Management response varies sharply by staff member, with named individuals (Nancy, Callie, Charles, Pam) earning specific thanks while senior staff received complaints of dishonesty and disrespect.

Praised for
  • quick maintenance response
  • friendly and respectful staff
  • well-maintained grounds and amenities
  • safe, gated community
Watch-outs
  • unresponsive management on long-term issues
  • deposit deductions poorly explained
  • pest and wildlife problems unresolved
  • unprofessional conduct and dishonesty
responsive-managementmaintenance-quickfriendly-staffquiet-communityclean-groundsmaintenance-slowpoor-communicationpest-problems
Best for: Long-term residents comfortable voicing concerns directly to the leasing office.
Think twice if: Pest and wildlife issues have recurred; laundry facilities may take months to repair; deposit deductions can lack clarity.

What Reviewers Like

  • Gated with on-site security patrol
  • Fast maintenance turnaround for responsive issues
  • Landscaped grounds with lakes and walking paths
  • Transparent lease terms and reasonable rent increases

What to Know Before You Tour

  • Nancy, Callie, Lex, and Charles named as reliable staff members
  • Maintenance typically responds within hours to work orders
  • Laundry rooms non-functional for over one year (as of 3 months ago)
  • Squirrel infestations in attic took week to repair; recurred following winter
  • Early lease termination available at 1 month rent plus 1.5 month termination fee
  • Rent increases typically 5-10% annually
  • No roach, bed bug, or pest guarantees; residents report recurrent wildlife

What Stands Out

Garden Style (1-4 stories)
Landscaped grounds with lakes and walking paths praised; residents value proximity to nature and peaceful atmosphere
Luxury
Pool, fitness center, and retail shops available; residents note basic finishes (no stainless steel or granite) and sound insulation issues

Compare with Nearby Apartments

  • Rated 4.1 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How We Scored It

How We Score
Star rating 37
Review volume 89
Review recency 92
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
74
4
12
3
3
2
5
1
18

Location & Contact

Address
5350 Amesbury Dr, Dallas, TX 75206

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
PoolFitness centerParksGrilling stationsBistros and diningRetail shopsSports barHealth club
Published prices
1 bedroom, 1 bathroom apartment
From $1,253.00 / month
1 bedroom, 1 bathroom apartment
From $1,298.00 / month
1 bedroom, 1 bathroom apartment
From $1,328.00 / month
1 bedroom, 1 bathroom apartment
From $1,333.00 / month
1 bedroom, 1 bathroom apartment
From $1,409.00 / month
1 bedroom, 1 bathroom apartment
From $1,414.00 / month

As published by the business on its own website; not independently verified.

Enquire about The Village Green

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Frequently Asked Questions

How fast do maintenance requests get fixed?
Most work orders are resolved within hours; one resident reported issues fixed within minutes. However, recurring problems like pest infestations have taken days to weeks to address fully.
What is the early lease termination fee?
One month rent plus a termination fee (typically 1.5 months rent).
What are typical rent increases?
Rent increases typically range 5% to 10% annually, with no hidden fees.

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Garden Style (1-4 stories)
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Perry Row Townhomes

3.1(112)✓ Google-verified

Since new management took over in December, Perry Row has made visible improvements with unit renovations and responsive staff like Jasmine and Miguel. However, residents report serious ongoing problems: multiple AC failures lasting days or weeks, rats in garages and throughout the property, foundation and construction work announced without warning that trapped residents in their units, and delayed maintenance responses despite submitted requests. Newer residents see promise in the upgrades; longer-term residents emphasize unresolved infrastructure issues and feel the $3,300+ monthly rate does not match the experience. The property changed hands and names (from The Grand Reserve) mid-lease, adding to resident frustration over amenities advertised but unusable during renovation. Staff accountability is inconsistent: some praise Jasmine and management responsiveness, while others report ignored emails and zero acknowledgment after months of problems. A missed leasing appointment left a tour prospect locked out entirely.

Garden Style (1-4 stories)Luxury
The Village Bend
66

The Village Bend

4.0(164)✓ Google-verifiedPublishes prices

Long-term residents praise the location, staff responsiveness, and community feel, with management team members like Ana earning particular recognition. New and recent residents report serious pest infestations (German roaches, ants, rodents) that persisted for months despite complaints, coupled with aging infrastructure and rising rent renewal costs that many say don't match the condition of the units. Maintenance responds quickly to some requests, but the office initially ghosted pest complaints in at least one case. Multiple reviewers suggest the property prioritizes new complexes over addressing fundamental issues at The Bend itself, and management's communication about deposit deductions and lease terms has frustrated departing residents.

Garden Style (1-4 stories)Luxury

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Last updated 2026-09-16