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Polk Villas Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 28 Google reviews · How we rank ›

2.9(28) 49 low data composite score See reviews on Google ✓ Google-verified
Luxury
Polk Villas Apartments
Location
Oak Cliff, Dallas
Service
Luxury
Reviews
28
Ranking
#745 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Most recent and older reviews document chronic maintenance failures, poor office management, and administrative errors that cost residents money. Staff accountability is a persistent concern, ranging from disrespectful front-office workers to repeated mistakes with parking records.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly neighbors
  • responsive new management (past)
  • established community
Watch-outs
  • unresponsive maintenance and repairs
  • unaccountable management and staff
  • office errors with vehicle towing
  • broken A/C and climate control
  • unexpected fees and charges
  • staff disrespect toward residents
maintenance-slowunresponsive-officeunexpected-feespoor-communication
Think twice if: Anyone sensitive to slow repairs, office mistakes, or staff accountability issues should look elsewhere.

What Reviewers Like

  • neighborhood feel with established residents
  • some residents report positive experiences

What to Know Before You Tour

  • Office recorded wrong license plate number, resulting in resident's vehicle being towed; resident charged $225 with no reimbursement
  • Manager Luz cited for inflexibility on repairs
  • Handy man reported to use inappropriate language with children and engage in physical contact; complaints allegedly ignored by management
  • A/C frequently breaks down; residents install personal units despite management resistance
  • Monthly fumigation fee charged for months without service delivered

Compare with Nearby Apartments

  • Rated 2.9 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 63
Review recency 97
Review sentiment 40
Profile completeness 100
Verification 30

Rating Breakdown

5
9
4
3
3
3
2
2
1
11

Location & Contact

Address
3288 S Polk St #116, Dallas, TX 75224
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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Last updated 2026-09-16