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Providence Mockingbird

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 178 Google reviews · How we rank ›

3.5(178) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Senior & 55+ LivingAffordable & Income Restricted Housing
Providence Mockingbird
Services
Senior & 55+ Living, Affordable & Income Restricted Housing
Reviews
178

What we found

Many tenants praise staff warmth and swift leasing support, particularly highlighting an employee called TK or Tekelia who goes beyond standard help, even assisting formerly homeless residents secure housing. Yet a stark divide emerges: maintenance complaints pile up (elevator failures, spider webs, delayed fixes), safety worries surface, and the pool sits neglected, leaving some residents questioning whether the property matches its asking price.

Garden-style and high-rise units draw solid marks, but the experience hinges on staff connection more than building upkeep. Veterinary residents and those using housing vouchers report positive transitions, though critics call the operation manipulative and unsafe. The company accepts pets (non-refundable fee $250, monthly rent $20) and works with housing programs, but physical grounds and reliability remain contested.

Praised for
  • Staff professionalism and warmth (especially TK/Tekelia)
  • Responsive help with leasing and transitions
  • Reasonable rent for the area
  • Well-maintained units
Watch-outs
  • Maintenance neglect and slow repairs (elevator out a month)
  • Safety concerns in the building and surrounding area
  • Pool maintenance and scheduling issues
  • Overpriced for condition
responsive-managementmaintenance-slowsafe-neighborhoodfriendly-staffoverpriced
Best for: Veterans, families using housing vouchers, and households seeking staff-led support during transitions.
Think twice if: Maintenance delays and safety perceptions trouble some; verify elevator and pool status before committing.

What's working here

  • Staff dedication to resident transitions and support
  • Housing voucher and affordable program acceptance
  • Varied unit types (garden, high-rise, one to three bedrooms)
  • Welcoming leasing process praised by families and veterans

Read this before you tour

  • Employee TK/Tekelia widely credited for responsive, empathetic leasing and aftercare support
  • Elevator outages lasting a month reported
  • Pool maintenance and scheduling unreliable
  • Staff praised for welcoming tours and helping homeless-to-housed transitions

What residents say

Affordable & Income Restricted Housing
Strong staff support for voucher holders and program applicants, but maintenance delays and safety questions temper affordability gains.
Senior & 55+ Living
Limited direct evidence; units described as reasonable, but elevator failures and outdoor upkeep issues raise accessibility and safety flags.

Side by side with nearby options

  • Rated 3.5 against a 4.02 average across the 61 senior & 55+ living businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

Why this score

How We Score
Star rating 4
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
95
4
13
3
8
2
10
1
52

Contact the property

Address
1853 W Mockingbird Ln, Dallas, TX 75235

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsGarden-style apartmentsHigh-rise tower apartmentsHousing voucher acceptanceAffordable Housing Program
Published prices
Pet non-refundable fee
$250 per pet
Pet deposit
$250 per pet
Pet rent
$20 per pet per month

As published by the business on its own website; not independently verified.

Enquire about Providence Mockingbird

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Providence Mockingbird. We only share your details with providers relevant to your request.

Questions we get asked

Does Providence Mockingbird accept housing vouchers?
Yes. The business states it accepts housing vouchers and runs an Affordable Housing Program.
What are the pet fees?
Non-refundable fee is $250 per pet, deposit is $250 per pet, and monthly pet rent is $20 per pet. (These rates are stated on their website.)
When is the pool available?
One recent review noted the pool is rarely opened on correct days and was green; current hours or schedules are not specified in available sources.

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Last updated 2026-08-13