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West Mockingbird Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 338 Google reviews · How we rank ›

4.1(338) 73 composite score See reviews on Google ✓ Google-verified
Luxury
West Mockingbird Apartments
Location
Dallas
Service
Luxury
Reviews
338
Ranking
#153 in Luxury
Best for
Professionals seeking luxury amenities and attentive maintenance in the Medical District or Uptown.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Long-term residents and prospects consistently praise the building's high-end finishes, resort-style pool, and gym. Maintenance staff like Alex and Joe earn repeated accolades for speed and professionalism, often responding after-hours. Leasing team members Kalena, Blake, Alexis, and Jalen are noted for thoroughness and genuine care during tours and move-ins.

Where satisfaction falters is management's handling of complaints. Recent residents report a dismissive tone toward security gaps in the mailroom, inconsistent trash-policy enforcement with vague timelines, and slow action on repeated parking garage hazards. A few reports note car break-ins. While the building excels at attracting and retaining tenants through staff warmth, leadership seems reluctant to invest in safety upgrades or grant reasonable exceptions.

Praised for
  • responsive maintenance team
  • professional leasing staff
  • luxury finishes and amenities
  • staff goes above and beyond
Watch-outs
  • unresponsive management to issues
  • inconsistent policy enforcement
  • inadequate mailroom security
  • parking garage safety concerns
responsive-managementmaintenance-quickfriendly-staffmodern-amenitiesresort-style-pool
Best for: Professionals seeking luxury amenities and attentive maintenance in the Medical District or Uptown.
Think twice if: Issues with management responsiveness to security and maintenance concerns, inconsistent policy application, and parking garage safety may matter to you.

What Reviewers Like

  • fast after-hours emergency maintenance
  • leasing team excels at tours and matching residents to units
  • resort-quality pool and common areas
  • high-end finishes throughout

What to Know Before You Tour

  • Maintenance staff Alex and Joe respond after-hours, often within 15 minutes
  • Leasing consultants Kalena, Blake, Alexis, and Jalen singled out for knowledge and care
  • Pet spa on-site
  • Emergency maintenance available 24/7
  • Mailroom has one camera with blind spots and no active monitoring
  • Parking garage lacks surveillance or corner mirrors; speed bumps added but not addressing turn hazards
  • Gate breaks every few weeks
  • Valet trash service charged at $30 monthly but inconsistently picked up

What Stands Out

Luxury
Apartments feel like high-end condos; pool rivals resort quality; common areas spotless and stunning; 2/3-bedroom layouts spacious and thoughtfully designed.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How We Scored It

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating Breakdown

5
248
4
13
3
6
2
9
1
62

Location & Contact

Address
2223 Hawes Ave, Dallas, TX 75235
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartmentsResort-style pool with swim-up barPrivate yoga studioFitness centerElectric vehicle charging stationsPet spaCo-working spacesHigh-speed internet

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is emergency maintenance available after hours?
Yes. Residents report emergency maintenance responding within 15 minutes, even on Monday evenings at 10pm.
What amenities are included?
The property offers a resort-style pool with swim-up bar, fitness center, private yoga studio, rooftop sky lounge, pet spa, co-working spaces, EV charging, and high-speed internet.
Who should I ask for during a tour?
Residents name Kalena, Blake Pearson, Alexis, and Jalen Ginyard as leasing consultants known for thorough, attentive service.

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Last updated 2026-09-16