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Quail Ridge Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 309 Google reviews · How we rank ›

3.9(309) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
Quail Ridge Apartments
Service
Luxury High-Rise Apartments
Reviews
309

What we found

Most residents praise the leasing team, especially Marco and Sebera, for professionalism and a welcoming move-in experience. Longer-term tenants value the clean grounds and friendly staff, though some report maintenance delays and concerns about parking enforcement practices by workers.

Praised for
  • friendly and respectful staff
  • responsive management
  • clean and well-maintained grounds
  • helpful leasing and move-in process
Watch-outs
  • slow maintenance response times
  • overbearing parking enforcement
  • staff conduct and professionalism concerns
friendly-staffclean-groundsmaintenance-slowresponsive-management
Best for: New renters and long-term residents seeking friendly staff and clean grounds.
Think twice if: Maintenance responsiveness has been a sticking point for some; check response procedures before signing.

What's working here

  • Named staff (Marco, Sebera) consistently praised for helpfulness
  • Clean, well-maintained grounds reported by residents
  • Leasing and move-in process described as smooth and welcoming

Read this before you tour

  • Named staff: Marco (leasing/move-in), Sebera (resident care)
  • Maintenance work orders exist but response times vary widely
  • Seven-year resident reports long tenure and no issues

Side by side with nearby options

  • Rated 3.9 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

Why this score

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

The numbers behind the score

5
182
4
31
3
34
2
16
1
46

Contact the property

Address
4500 Brentwood Stair Rd, Fort Worth, TX 76103

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFull-size washer and dryer connectionsPrivate patios/balconiesTwo poolsBasketball courtTennis court
Published prices
A1 - 600 Sq. Ft.
$800
A2 - 670 Sq. Ft.
$900
B1 - 810 Sq. Ft.
$1090
B2 - 972 Sq. Ft.
$1150

Credentials claimed:501c3 nonprofit (Atlantic Housing Foundation ownership)

As published by the business on its own website; not independently verified.

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Questions we get asked

Who is Marco and Sebera?
Both are named staff members residents frequently praise for professionalism, respect, and helpfulness during leasing and residency.
What amenities are available?
The business states two pools, basketball court, tennis court, activity center, and private patios or balconies are available.
How responsive is maintenance?
Reviews vary widely; some praise quick work order completion, while others report waiting hours or days for repairs to be addressed.

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Residents describe a stark divide: office staff like Jewel and Nana earn consistent praise for warmth and responsiveness, and some move-ins go smoothly. But many units arrive uninhabitable-AC dead for months, peeling paint, clogged drains, broken toilets, roach infestations-with grounds left so overgrown that snakes and rats are common. Extra charges (internet $160, pest control $35, credit repair, cable lock fees) appear without warning on rent invoices for services not delivered. A handful report satisfactory spacious layouts and prompt maintenance fixes. The larger pattern, however, shows false advertising (advertised amenities like in-unit washer/dryer, private patios, and central AC either absent or nonfunctional), long repair delays for critical systems like heating and plumbing, and management turnover that leaves accountability unclear. The gap between promised and received is wide enough that even affordable pricing does not offset the living conditions many encounter.

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Last updated 2026-08-13