One reviewer praised the staff. Another reported severe roach infestation and uninhabitable conditions. Limited review activity makes it hard to assess current conditions or typical resident experience.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-08-13
As listed on Google.
Operating:over 30 years ago
As published by the business on its own website; not independently verified.
Reviewers report chronic pest problems (roaches, bed bugs, rats) that the complex does not address adequately, and some praise attentive staff, yet most complaints centre on unresponsive AC service during extreme heat, limited parking with car tows, and rude or dismissive office and maintenance personnel. Fumigation costs are sometimes charged to tenants.
Staff in the leasing office earned genuine praise for kindness and follow-through years ago. Since new management arrived mid-2023, maintenance requests pile up for months, roaches persist despite bleach-scrubbed floors, and safety incidents escalate. Residents describe hunting down technicians, waiting in lines to enter gates, and no longer trusting promised repairs. Current conditions divide sharply by tenure: pre-2023 residents recall a functioning community; newer arrivals encounter broken AC units, clogged pipes, and a leasing team that rarely answers phones or returns calls. One reviewer spent six months with no cooling; another watched a window unit promised for months never arrive. The neighborhood's gang and youth supervision troubles surface repeatedly and add to the sense of abandonment.
Estelle Village Apartments operates as affordable senior housing in Dallas but struggles with persistent crime, safety concerns, and property neglect. Reviewers report shootings, break-ins, and drug activity occurring regularly; staff communication is often dismissive, and maintenance issues including black mold remain unaddressed. A small number of longer residents credit flexible rent policies during hardship, though most reviews recommend avoiding the property entirely.
Last updated 2026-08-13