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Royal Palms

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 12 Google reviews · How we rank ›

3.2(12) 50 low data composite score See reviews on Google ✓ Google-verified
Affordable & Income Restricted HousingLuxury High-Rise Apartments
Royal Palms
Services
Affordable & Income Restricted Housing, Luxury High-Rise Apartments
Reviews
12

What we found

Older reviewers praised quiet, renovated units, but recent complaints center on unresponsive management, aggressive towing policies without clear notice, and aggressive fee structures. Recent tenants also report poor soundproofing and maintenance delays, which undercut the unit quality earlier residents appreciated.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quiet location (older reviews)
  • renovated interiors
  • good starter option
Watch-outs
  • unresponsive management
  • aggressive towing and fees
  • poor soundproofing
  • unexpected charges
  • maintenance issues
maintenance-slowpoor-communicationunresponsive-officeoutdated-unitsunexpected-feesnoisy-neighbors
Think twice if: Prospective tenants should verify parking and towing policies in writing, and confirm maintenance response times before signing.

What's working here

  • recently renovated units
  • starter-friendly pricing
  • located in Junius Heights

Read this before you tour

  • Car towed despite apartment system registration; towing company registration not clearly communicated
  • Gate-operated parking causes vehicle damage; community claims responsibility but does not cover repairs
  • Maintenance work orders delayed; additional community and trash fees added to rent
  • Soundproofing between units fails; noise from neighbors and street traffic reported

What residents say

Affordable & Income Restricted Housing
Renovated interiors appeal to budget-conscious renters, but recent fee structures and maintenance delays frustrate long-term affordability
Luxury High-Rise Apartments
Renovated finishes marketed as upscale, but soundproofing gaps and parking system flaws undercut the premium positioning

Side by side with nearby options

  • Rated 3.2 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 8% of the businesses in this directory.

Why this score

How We Score
Star rating 14
Review volume 48
Review recency 84
Review sentiment 46
Profile completeness 100
Verification 30

The numbers behind the score

5
4
4
2
3
1
2
2
1
3

Contact the property

Address
5520 Gaston Ave, Dallas, TX 75214

Last verified 2026-08-13

When the office is open

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Property managementLeasing servicesMaintenance and cleaningSecurity services

Credentials claimed:TREC

As published by the business on its own website; not independently verified.

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Questions we get asked

What happens if I park in the wrong spot?
Reviewers report immediate towing and extra hourly charges applied until the vehicle is retrieved.
Can I hear my neighbors?
Multiple reviewers report poor soundproofing between units and ability to hear neighbors and street noise clearly.

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Last updated 2026-08-13