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Shelby 2707

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 14 Google reviews · How we rank ›

3.3(14) 42 low data composite score See reviews on Google
Luxury
Shelby 2707
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
14
Ranking
#802 in Luxury
Best for
budget-conscious renters who can tolerate slow maintenance and distant management

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Shelby 2707 divides tenants sharply: half rate it excellent, half report serious problems. Long-standing issues include broken air conditioning during Texas summers, unanswered maintenance requests, and sparse office availability, though individual staff like Stephanie earn praise for their help. Reviewers warn that moving in involves confusion and staff absence, and repairs take weeks or months.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • staff member Stephanie responsive and helpful
  • safe, well-kept grounds
  • good location near shops and restaurants
  • affordable compared to nearby options
Watch-outs
  • air conditioning frequently fails or slow to repair
  • maintenance requests ignored or unanswered
  • office unresponsive and hard to reach
  • move-in experience poor and chaotic
  • pest infestations not resolved
  • security cameras non-functional
unresponsive-officemaintenance-slowfriendly-staffclean-grounds
Best for: budget-conscious renters who can tolerate slow maintenance and distant management
Think twice if: maintenance issues and office responsiveness matter to you; reviews show six-month repair delays and staff who ignore phone calls

What Reviewers Like

  • responsive staff member available
  • location walkable to shops and dining
  • lower price than comparable Dallas properties

What to Know Before You Tour

  • Stephanie praised for leasing support
  • move-in process historically chaotic (doors left off, dirty floors, lease not ready)
  • AC issues recurrent across multiple years
  • maintenance requests via email ignored for extended periods
  • security cameras described as non-functional by past resident
  • office hours minimal and inconsistent

Compare with Nearby Apartments

  • Rated 3.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

How We Scored It

How We Score
Star rating 10
Review volume 51
Review recency 34
Review sentiment 47
Profile completeness 100
Verification 30

Rating Breakdown

5
7
4
1
3
0
2
1
1
5

Location & Contact

Address
2707 Shelby Ave, Dallas, TX 75219
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
Closed
Wednesday
10:00-18:00
Thursday
Closed
Friday
10:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

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Frequently Asked Questions

How do I report a maintenance problem?
Email or visit the office; reviewers report emails go unanswered for weeks and office hours are limited and inconsistent.
What should I expect during move-in?
Reviewers report leases may not be ready on move-in day, staff absences, and incomplete unit preparation. Confirm lease and unit details before your move date.

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Last updated 2026-09-16