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The Alton

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 180 Google reviews · How we rank ›

4.4(180) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
The Alton
Service
Luxury High-Rise Apartments
Reviews
180

What we found

Staff praise dominates, especially Jack, Eduardo, and the leasing team for quick responses and genuine care. Maintenance requests close within minutes, and the property's modern design, amenities, and Uptown location appeal to many. However, critical soundproofing failures plague units facing Oaklawn Avenue and shared walls; reviewers describe hearing neighbors' conversations and toilets through thin partitions, plus relentless 24-hour traffic noise. The emergency phone line goes unanswered, after-hours security is absent, and one resident waited three months without a security deposit refund.

Praised for
  • maintenance staff responsiveness
  • leasing staff attentiveness
  • modern design and finishes
  • premium amenities
  • walkable location to Uptown
Watch-outs
  • severe traffic and street noise
  • thin walls and noise transmission
  • thin partition walls
  • unresponsive emergency phone line
  • missing security concierge after hours
  • slow security/key-fob entry only
  • deposit recovery issues
  • pet waste in common areas
  • poor mail service
responsive-managementfriendly-staffmodern-amenitiesmaintenance-quicknoisy-neighborsoutdated-unitsunexpected-feesunresponsive-office
Best for: Working professionals and couples seeking modern Uptown living who are not sensitive to traffic noise.
Think twice if: Light sleepers or anyone needing quiet: Oaklawn Avenue units suffer severe persistent traffic noise, and thin walls carry neighbor sounds throughout the building.

What's working here

  • Exceptionally responsive maintenance team (Jack and Eduardo named repeatedly)
  • Attentive, professional leasing staff
  • Modern, well-designed units
  • Resort-style pool, fitness center, dog wash station
  • Uptown location near Katy Trail

Read this before you tour

  • Maintenance team members Jack and Eduardo widely praised for responding to emergency requests within 10 minutes and resolving issues on first attempt
  • Leasing staff including DeVaughn, Dash, and Liz noted for making application and move-in process smooth
  • Emergency after-hours phone line reportedly does not connect; no on-site concierge after business hours
  • One resident waited nearly three months without receiving security deposit after moving out
  • Package locker system and electric vehicle charging available
  • Pet owners report persistent dog waste in hallways and grounds

What residents say

Luxury High-Rise Apartments
Staff professionalism and modern finishes praised; soundproofing and after-hours response are significant weaknesses.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

Why this score

How We Score
Star rating 56
Review volume 98
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

The numbers behind the score

5
146
4
6
3
4
2
5
1
19

Contact the property

Address
2929 Oak Lawn Ave, Dallas, TX 75219
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Studio apartments1 bedroom apartments2 bedroom apartmentsPenthouse apartmentsResort-style poolFitness centerDog run and dog wash stationCo-working space
Published prices
1 Bedroom (A1 plan, 604 SF)
$2270.00/mo
2 Bedroom (B1 INT plan, 1027 SF)
$2021.00/mo
1 Bedroom (A13 plan, 701 SF)
$2485.00/mo
1 Bedroom (A14 plan, 708-873 SF)
$2585.00/mo
Application Fee
$100.00
Application Administration Fee
$150.00

As published by the business on its own website; not independently verified.

Enquire about The Alton

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Questions we get asked

Is there 24-hour security or a concierge after hours?
No. Key-fob entry only; the after-hours emergency phone line does not connect. There is no on-site concierge after business hours.
How quickly does maintenance respond to requests?
Maintenance responds to emergency requests in less than 10 minutes and resolves most issues on the first visit.
What parking options are available?
Garage parking is available for $15/mo. The property also offers electric vehicle charging stations.

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Last updated 2026-08-13