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SkyHouse Dallas Apartments Victory Park

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 157 Google reviews · How we rank ›

2.9(157) 55 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
SkyHouse Dallas Apartments Victory Park
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing, Garden Style & Suburban Communities
Reviews
157

What we found

Residents who have stayed here speak warmly of the concierge team, maintenance speed, and quiet units, but the leasing experience is consistently hostile. Prospects report combative questioning of their finances, dismissive phone calls, and cancelled appointments. Current residents face ongoing elevator failures (staff describe them down over 60% of the time), expensive early termination fees approaching $4,000 plus two months' rent, and repeated vehicle break-ins despite paid parking.

The building's physical location near Katy Trail and local dining appeal is genuine, yet security gaps and management's indifference to complaints compound frustration. Staff inconsistency is sharp: some describe genuine kindness from Adrianna, Chris, McKenzie, and Victoria; others report rudeness, profiling, and deliberately slow service at the concierge desk.

Praised for
  • Quick maintenance response
  • Welcoming concierge and housekeeping staff
  • Well-maintained amenities and gym
  • Low noise between units
Watch-outs
  • Unprofessional, combative leasing staff
  • Frequent elevator outages
  • High lease termination fees
  • Car break-ins and weak garage security
unresponsive-officepoor-communicationmaintenance-slowpest-problemsunexpected-feesoverpriced
Best for: Residents who prioritize location over leasing experience and accept elevator and parking inconvenience
Think twice if: Expect frequent elevator downtime, high termination fees, and a tense leasing process; vehicle security is weak despite paid parking.

What's working here

  • Location near Katy Trail and local dining
  • Quick maintenance response
  • Well-maintained gym and clubhouse amenities

Read this before you tour

  • 24-floor building with only 3 elevators; residents report 60%+ outage rate
  • Only 6 EV chargers for entire building
  • Early termination: $3,280 fee plus concession plus 2 months rent typical
  • Vehicle break-ins documented on 5th-floor garage; motion-triggered cameras fail to capture; gate access control intermittently broken
  • Named staff praised: Adrianna (housekeeper), Chris, McKenzie, Victoria; named staff criticized: Subrina Moreno, Wayne

What residents say

Luxury High-Rise Apartments
Prime location near Katy Trail and restaurants, but elevator failures frequent and security weak
Affordable & Income Restricted Housing
Category claimed on website but contradicted by high termination penalties and upfront fees residents report

Side by side with nearby options

  • Rated 2.9 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

Why this score

How We Score
Star rating 0
Review volume 95
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

The numbers behind the score

5
63
4
9
3
8
2
3
1
74

Contact the property

Address
2320 N Houston St, Dallas, TX 75219
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartments

As published by the business on its own website; not independently verified.

Enquire about SkyHouse Dallas Apartments Victory Park

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Questions we get asked

How many elevators does SkyHouse Dallas have?
Three elevators serve the 24-floor building. Residents frequently report at least one out of service, sometimes leaving only two working.
What happens if I break my lease early?
Early termination typically costs a $3,280 fee plus $1,000 concession fee plus two additional months of rent. Specific amounts vary; contact the office for your lease terms.
Is visitor parking available?
Parking for guests appears limited. Reviewers mention difficulty finding visitor spaces at midday and facing long waits to access the building.

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Staff consistently earn praise for helpfulness and speed, with leasing consultants Krysti and Cassidy and maintenance team members like Cole and John frequently named for problem-solving and courtesy. Yet a vocal minority flag serious downsides: street noise from Victory Avenue traffic and nearby drag racing, car break-ins despite stated security, a dog park neglected by residents, paper-thin walls, trash room overflow attracting bugs, and aggressive fee practices. Location trumps these issues for many, but noise and security concerns deter others from staying long-term. The property lives up to its luxury positioning in unit finishes and amenities, but enforcement-of parking rules, trash protocols, pet-owner responsibility, and security-appears inconsistent or weak. Long-term residents who accept the Victory Avenue activity and traffic patterns tend to stay satisfied; those expecting quiet or comprehensive building management often leave disappointed. Management's communication has drawn both praise (same-day appliance replacement) and criticism (staff forgetting verbal agreements).

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Last updated 2026-08-13