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The 23

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 127 Google reviews · How we rank ›

4.5(127) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
LuxuryAffordable Housing
The 23
Location
Oak Lawn, Dallas
Services
Luxury, Affordable Housing
Reviews
127
Ranking
#94 in Luxury
Best for
professionals seeking walkability and community, not noise-sensitive renters or smokers

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Long-term residents consistently praise the attentive staff, daily cleaning, and strong community events that create a genuine sense of belonging. The prime Victory Park location near the Katy Trail and quick I-35 access stand out, though some tenants report ongoing issues with neighbor noise, smoke seeping into units, and parking garage malfunctions that management struggled to resolve decisively.

Notable named staff members Bert, Humberto, Dan, and Gillian have earned repeated praise for responsiveness and professionalism. Maintenance teams (including Anita and Henry) handle requests quickly. The Apartment Life program runs yoga, paint nights, and food truck events. Concerns center on the building's ability to enforce smoking policies and the consistency of operational systems like access cards, which undercut the luxury positioning for some residents.

Praised for
  • responsive staff and management
  • clean, well-maintained building
  • strong sense of community through events
  • prime location near Katy Trail and highway access
  • quick maintenance response
Watch-outs
  • noise and disruptive residents
  • smoke and marijuana smell issues
  • inconsistent parking garage access
  • limited guest parking
  • high price for the service level
responsive-managementclean-groundsmaintenance-quicknoisy-neighborsfriendly-staffsafe-neighborhood
Best for: professionals seeking walkability and community, not noise-sensitive renters or smokers
Think twice if: you are noise-sensitive or a nonsmoker, as smoke infiltration and neighbor noise have persisted despite complaints

What Reviewers Like

  • Prime Victory Park location with Katy Trail walkability and quick I-35 access
  • strong community programming including yoga, events, and food trucks
  • named staff (Bert, Dan, Gillian) known for responsiveness and follow-through
  • daily cleaning crews and quick maintenance turnaround

What to Know Before You Tour

  • Bert, Humberto, Dan, and Gillian named repeatedly for exceptional leasing and community service
  • maintenance team members Anita and Henry praised for speed and professionalism
  • Apartment Life program runs yoga, sip-and-paint, whiskey tastings, and food truck events
  • eighth-floor entertainment area recently renovated
  • lobby and clubhouse renovation completed
  • rooftop AC compressor replaced within three days with temporary unit provided
  • fridge issues resolved within minutes
  • parking sticker malfunctions reported; access card unreliability mentioned

What Stands Out

Luxury
well-run community with responsive staff, daily cleaning, and strong amenities, but parking and access card systems have frustrated tenants
Affordable Housing
leasing staff responsive and transparent; one-month-free promotion makes entry pricing competitive, though operating costs and service gaps have led some to perceive poor value

Compare with Nearby Apartments

  • Rated 4.5 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How We Scored It

How We Score
Star rating 59
Review volume 91
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating Breakdown

5
102
4
7
3
6
2
2
1
10

Location & Contact

Address
2370 Victory Ave, Dallas, TX 75219
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne bedroom apartmentsTwo bedroom apartmentsVirtual tourFloor plans
Published prices
One month free on all units
with 12+ month lease

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about The 23

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Frequently Asked Questions

What is the move-in incentive?
One month free rent on all units with a 12-month or longer lease.
Is parking included, and how reliable is it?
Parking is included from floors 4-6 according to one resident; however, multiple reviewers reported parking garage access card malfunctions and inconsistent sticker functionality.
What community events does The 23 offer?
The Apartment Life program hosts yoga by the pool, sip-and-paint nights, whiskey tastings, food truck events, and surprise resident treats.

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Residents praise The Vista's maintenance responsiveness and staff attentiveness, citing Marcus and leasing agents like Ashley, Ryan, and Sheree by name. The Victory Park location sits near restaurants, the Katy Trail, and the American Airlines Center, with soundproofed interiors and high ceilings that justify premium pricing. Minor catches include limited guest parking, weekend cleanliness lulls, and sparse pet facilities, though these rarely deter long-term residents from recommending the complex strongly. The rooftop pool and fitness center draw regular use despite being modest in size. Security feels strong, particularly for solo residents, and management handles maintenance requests and unit inspections with professionalism. Staff host community events and provide same-day or next-day turnarounds on work orders, making everyday living friction-free.

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Arpeggio Apartment Homes
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Arpeggio Apartment Homes

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Staff here knows residents by name and solves problems fast. Juan, Jesus, John, and the leasing team (Krysti, Cassidy, Cole, Jerry) fix maintenance issues often within 24 hours and remember even small details. Most residents praise the dog park, Victory Park location near Katy Trail and downtown, and monthly events that build community. One strong caveat: two residents reported serious security failures, including a homeless man exposing himself with no camera coverage, unsecured stairwells, and a fatal shooting nearby. A third resident documented recurrent maintenance failures requiring seven AC service calls and repeated pest issues. Reviews show real division: 81% five-star versus 13% one/two-star, suggesting experience varies by building issue or management handling.

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SkyHouse Dallas Apartments Victory Park
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The property draws loyalists for its Victory Park location, amenities, and occasional standout staff members, but persistent operational failures and hostile leasing interactions undermine the experience. Elevators fail regularly, cars get broken into inside the garage, and prospective residents report being spoken to dismissively about normal lease questions. A 2.9 rating across 156 reviews reflects a split: 40% five-star from existing residents who value certain staff and the area, balanced against 49% one/two-star complaints about reliability, professionalism, and fees.

Garden Style (1-4 stories)LuxuryAffordable Housing
View profile

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Last updated 2026-09-16