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The Vista

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 134 Google reviews · How we rank ›

4.7(134) 79 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
The Vista
Service
Luxury High-Rise Apartments
Reviews
134

What we found

Staff go the extra mile: maintenance arrives fast and finishes the job right, leasing agents answer questions thoroughly and follow up, and management handles issues professionally. Marcus in maintenance earns consistent praise for friendliness and attentiveness; Ashley, Ryan, and Sheridan earn similar recognition on the leasing and management side. The building itself delivers: thick walls keep units quiet, hardwood floors and ceiling height feel spacious, and the rooftop pool offers real downtown views. Victory Park location puts dining, theaters, and the American Airlines Center within walking distance. Downsides are minor-guest parking runs tight, the pool is small despite its views, and units lack the newest finishes compared to recent builds.

Praised for
  • responsive maintenance staff (Marcus named repeatedly)
  • professional leasing agents
  • downtown views and amenities
  • quiet, well-soundproofed units
  • excellent location in Victory Park
Watch-outs
  • limited guest parking
  • pool small despite views
  • office hours limit weekend cleaning
  • not as modern as newer builds
responsive-managementmaintenance-quickquiet-communityfriendly-staffmodern-amenitiessecure-parking
Best for: Young professionals and couples seeking walkable urban living with responsive on-site staff.
Think twice if: Guest parking is limited and units are older than some competing new builds in the area.

What's working here

  • named maintenance staff (Marcus) with fast response and professionalism
  • leasing team answers questions thoroughly and follows up
  • rooftop infinity pool with downtown views
  • quiet, soundproofed units with high ceilings

Read this before you tour

  • Marcus (maintenance) praised for quick response, thorough work, and friendly demeanor across multiple reviews
  • Ashley (leasing agent) noted for answering questions thoroughly and following up with information
  • Ryan Garvey (leasing agent) praised for patience and genuine care during move-in process
  • Sheridan (management) credited with resolving complex issues and preventing tenant turnover
  • Rooftop infinity-edge heated pool with downtown views
  • State-of-the-art fitness center with towel service
  • Free weights, high-speed internet, on-site business center
  • Gated access and underground gated garage

What residents say

Luxury High-Rise Apartments
Rooftop pool and views praised; units quiet and spacious but not as modern as newer buildings. Staff attentiveness and responsiveness set it apart.

Side by side with nearby options

  • Rated 4.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

Why this score

How We Score
Star rating 72
Review volume 92
Review recency 88
Review sentiment 64
Profile completeness 100
Verification 30

The numbers behind the score

5
120
4
5
3
2
2
1
1
6

Contact the property

Address
2345 N Houston St, Dallas, TX 75219
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

In their own words

Services listed
One and two bedroom apartments for rentRooftop infinity edge heated pool with downtown viewsState of the art fitness center with towel serviceFree weightsHigh-speed internetClubhouseBusiness centerOn-site management

As published by the business on its own website; not independently verified.

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Questions we get asked

How quickly does maintenance respond to work orders?
Reviewers report that Marcus shows up quickly and completes jobs on the first visit, often the same day.
Is the location good for walking to restaurants and entertainment?
Yes. The complex is steps from the American Airlines Center, House of Blues, restaurants, shops, and the Katy Trail.
Is the complex secure for someone living alone?
One reviewer noted she felt safe walking to elevators and through hallways at all hours, with security present and a friendly, respectful neighbor community.

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Staff consistently earn praise for helpfulness and speed, with leasing consultants Krysti and Cassidy and maintenance team members like Cole and John frequently named for problem-solving and courtesy. Yet a vocal minority flag serious downsides: street noise from Victory Avenue traffic and nearby drag racing, car break-ins despite stated security, a dog park neglected by residents, paper-thin walls, trash room overflow attracting bugs, and aggressive fee practices. Location trumps these issues for many, but noise and security concerns deter others from staying long-term. The property lives up to its luxury positioning in unit finishes and amenities, but enforcement-of parking rules, trash protocols, pet-owner responsibility, and security-appears inconsistent or weak. Long-term residents who accept the Victory Avenue activity and traffic patterns tend to stay satisfied; those expecting quiet or comprehensive building management often leave disappointed. Management's communication has drawn both praise (same-day appliance replacement) and criticism (staff forgetting verbal agreements).

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Last updated 2026-08-13