DFW Multifamily Property Directory
Menu
Start Your Search Call

Carrara at Cole Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 123 Google reviews · How we rank ›

4.1(123) 63 composite score See reviews on Google ✓ Google-verified
Affordable HousingLuxury
Carrara at Cole Apartments
Location
Oak Lawn, Dallas
Services
Affordable Housing, Luxury
Reviews
123
Ranking
#164 in Affordable Housing
Best for
Professionals and families prioritizing location and walkable neighborhood over older units and sound insulation.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Staff like Tyler, Jayla, and Victoria earn consistent praise for professionalism and helpfulness, and long-term residents value the Knox-Henderson location and community events. However, recent reviews flag pest infestation, slow emergency response times, persistent plumbing failures, poor noise isolation, and frustrating billing practices. Management communication gaps and unresolved maintenance issues have soured some tenants' experiences despite initial satisfaction.

Praised for
  • friendly staff and leasing team
  • strong location near parks and SMU
  • community events and social atmosphere
  • responsive maintenance
  • good value for area
Watch-outs
  • pest infestation (millipedes, bugs)
  • slow emergency maintenance response
  • poor communication from management
  • unresolved plumbing issues
  • noise and sound insulation problems
  • unexpected fees and billing disputes
  • flooding in common areas
responsive-managementpoor-communicationmaintenance-slowpest-problemsnoisy-neighborsunexpected-feesfriendly-staff
Best for: Professionals and families prioritizing location and walkable neighborhood over older units and sound insulation.
Think twice if: Current pest issues, slow emergency response, unresolved plumbing problems, and thin soundproofing may frustrate long-term renters.

What Reviewers Like

  • Knox-Henderson location near parks and SMU
  • resort-style pool and fitness amenities
  • engaged leasing staff
  • reasonable pricing for neighborhood

What to Know Before You Tour

  • Leasing agents Jayla and Victoria named for going out of way to help residents and tour
  • Maintenance staff praised for responsiveness
  • Community events include pizza and wine nights, grilling by pool, free professional photoshoots, free spring cleaning supplies
  • Manager Emely cited for poor explanation of billing disputes
  • One resident waited 4 hours for emergency maintenance during apartment flood
  • Recurring toilet overflow issues in some units reported over year-long period
  • Parcel-pending lockers available
  • Pet policy allows up to two pets per apartment

What Stands Out

Affordable Housing
Pricing seen as fair and reasonable for Knox-Henderson area, though unexpected lease-break and move-out fees disputed by some tenants.
Luxury
Amenities and location appeal, but older unit construction and ongoing maintenance issues limit luxury positioning.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How We Scored It

How We Score
Star rating 37
Review volume 91
Review recency 100
Review sentiment 44
Profile completeness 75
Verification 30

Rating Breakdown

5
87
4
7
3
4
2
4
1
21

Location & Contact

Address
4649 Cole Ave, Dallas, TX 75205
Open in Google Maps

Last verified 2026-09-16

Amenities & Property Details

Services listed
1, 2 & 3 bedroom apartmentsResort-style pools24-hour fitness centerCardio equipment (Peloton bikes)WeightsClubhouseParcel-pending lockersPet friendly (up to two pets per apartment)

As published by the business on its own website; not independently verified.

Enquire about Carrara at Cole Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Carrara at Cole Apartments. We only share your details with providers relevant to your request.

Frequently Asked Questions

Are pets allowed?
Yes, up to two pets per apartment.
What amenities are included?
Resort-style pool, 24-hour fitness center with Peloton bikes and weights, clubhouse, and parcel-pending lockers.
How is the leasing team to work with?
Leasing agents Jayla and Victoria are noted by multiple recent reviewers as patient, helpful, and knowledgeable about the complex and surrounding areas.

Similar apartment complexes nearby

Slate at Cole Apartments
74

Slate at Cole Apartments

4.4(98)✓ Google-verified

Most residents find Slate at Cole a welcoming community with engaged staff who genuinely know their neighbors. The Knox-Henderson location steps from Katy Trail and downtown dining is a major draw, and long-term tenants consistently renew leases. Recent reviews underscore strong management from Tyler, Brenna, and office staff like Virginia. However, a subset of ground-floor residents report ongoing pest infestations and mold that management has not fully resolved. This appears tied to the building's age and can affect your lease decision if pest sensitivity is a concern.

Luxury
View profile
Knox Heights
65

Knox Heights

4.0(112)✓ Google-verified

Five-star reviewers praise Knox Heights for its clean, attractive building and the warmth of named staff members who handle leasing and maintenance swiftly. However, significant complaints center on a strict guest parking system that issues $90 tickets for missed QR code scans, unauthorized bank withdrawals, and disputed move-out fees that residents say were unjustified and unresolved by management.

Luxury
View profile
The Armstrong at Knox
64

The Armstrong at Knox

4.1(76)✓ Google-verified

Leasing staff Courtney Johnson and manager Brett Doody earn consistent praise for attentiveness during move-in. Multiple residents report spacious units, good amenities, and fast maintenance responses. However, recent complaints detail AC failures requiring emergency protocol delays, noise bleeding through floors, phantom parking charges unrefunded, and security concerns after vehicle theft. The Knox-Henderson location and resort pool draw tenants, but the $2,600+ monthly rent for one-bedroom units doesn't align with reported maintenance gaps and building envelope issues. Newer five-star reviews cluster around the leasing experience; one-star reviews from recent renters flag systemic problems tied to upkeep and billing accuracy.

Affordable HousingLuxury
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16