36 low data
Tides at Highland Meadows
1.0(3)
All three reviews rate this property at one star. Residents report break-ins, unaddressed maintenance problems, and describe management as taking money without delivering service quality.
Luxury
- Location
- Lake Highlands, Dallas
- Service
- Luxury
- Reviews
- 158
- Ranking
- #77 in Luxury
- Best for
- long-term renters and families seeking responsive, caring management and stable community.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Our Review
Staff including managers Selene and Lucy and leasing assistant Bertha go out of their way to address resident concerns with speed and genuine care. Multiple long-term residents cite quick maintenance turnarounds, proactive follow-ups at their doors, and a management team that listens and acts on neighbor disputes, creating a stable community where people want to stay years longer.
The complex offers spacious, clean units with washer-dryer connections and covered parking. A recent management change brought noticeable improvement, and residents name maintenance staff like Mario for their professionalism. Pet owners feel welcome, and the grounds and common areas are consistently described as peaceful and well-maintained.
Praised for
- attentive management team
- fast maintenance response
- clean grounds and spacious units
- friendly and respectful staff
Watch-outs
- brief period of poor management
responsive-managementfriendly-staffclean-groundsmaintenance-quickquiet-community
Best for: long-term renters and families seeking responsive, caring management and stable community.
Think twice if: management quality can shift; the complex experienced a difficult interim period when the previous manager left.
What Reviewers Like
- responsive management handles issues same-day
- spacious units with efficient appliances
- long-term residents stay for years
What to Know Before You Tour
- Manager Selene known for proactive resident support and empathy
- Manager Lucy makes door-to-door work order follow-ups
- Leasing assistant Bertha praised for quick, easy lease process
- Maintenance staff Mario noted for exceptional job quality and attitude
- Multiple residents living 5+ years cite current management as reason for staying
Compare with Nearby Apartments
- Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
- Has more Google reviews than 64% of the businesses in this directory.
How We Scored It
How We Score Star rating 49
Review volume 96
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30
Rating Breakdown
5
116
4
14
3
8
2
3
1
17
Location & Contact
- Phone
- +1214-341-3130
- Address
- 9624 Rolling Rock Ln, Dallas, TX 75238
Last verified 2026-09-16
Leasing Office Hours
- Monday
- 08:30-17:30
- Tuesday
- 08:30-17:30
- Wednesday
- 08:30-17:30
- Thursday
- 08:30-17:30
- Friday
- 08:30-17:30
- Saturday
- 10:00-15:00
- Sunday
- Closed
As listed on Google.
Amenities & Property Details
Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentswasher and dryer connectionsefficient appliancesswimming poolscovered parkingnight patrol
Credentials claimed:Equal Housing Opportunity, ADA
As published by the business on its own website; not independently verified.
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