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The Venue at Greenville

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 144 Google reviews · How we rank ›

3.9(144) 64 composite score See reviews on Google ✓ Google-verified
Luxury
The Venue at Greenville
Location
Vickery Meadow, Dallas
Service
Luxury
Reviews
144
Ranking
#410 in Luxury
Best for
First-time renters or those prioritizing affordable rates and personal leasing support over modern finishes or property maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Front desk staff like Pam, Leah, and Lia earn consistent praise for patience and flexibility with leasing and rent challenges. Long-term residents report a quiet community and reasonable pricing, though this warmth masks a property struggling with deferred maintenance, pest control that barely functions, and weak management accountability on major issues like food loss or break-ins.

Quality finishes and building systems fail repeatedly. Residents report thin floors, low water pressure, faulty garbage disposals, roach infestations, and a gate security system that does not work reliably. Older residents note no visible renovations in years, and complaints to the office often go unanswered despite staff promises. The neighborhood remains unsafe, with car window break-ins and lingering gunshot noise in some areas.

Praised for
  • friendly, helpful front desk staff (Pam, Leah, Lia)
  • quiet community
  • reasonable rent for the area
  • responsive maintenance team
Watch-outs
  • poor maintenance quality and recurring issues
  • pest control ineffective, roach infestations
  • low-quality finishes and aging building
  • deposit disputes and weak customer service
  • security concerns (car break-ins, theft)
  • noise and safety from neighborhood (gunshots)
responsive-managementmaintenance-slowpest-problemsoutdated-unitsfriendly-staffquiet-community
Best for: First-time renters or those prioritizing affordable rates and personal leasing support over modern finishes or property maintenance.
Think twice if: Long-term residents, families needing reliable pest control, or those in upper floors should review pest and security track records carefully before committing.

What Reviewers Like

  • Personable front desk staff willing to work with residents
  • Competitive pricing relative to neighborhood
  • Quiet grounds and long-term resident loyalty

What to Know Before You Tour

  • Front desk staff Pam, Leah, and Lia repeatedly noted for leasing flexibility and problem-solving
  • Pest control walks through corners and leaves; camera evidence from residents confirms minimal treatment
  • Gate security system unreliable since residents moved in; originally always open for first two years
  • No renovations reported over multiple-year tenancies
  • Resident mentions trash accumulation at complex entrance for weeks
  • Car break-ins documented across phase of complex
  • Swimming pool cited as sole amenity highlight
  • Nearby discount (10% off Emilio's Mexican Kitchen) mentioned by one resident

What Stands Out

Luxury
Staff leasing experience rated highly; physical plant, maintenance, and property upkeep significantly lag category expectations.

Compare with Nearby Apartments

  • Rated 3.9 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How We Scored It

How We Score
Star rating 26
Review volume 94
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating Breakdown

5
81
4
23
3
7
2
7
1
26

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

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Frequently Asked Questions

Is the front gate secure?
Residents report the gate system is unreliable and may not always require a fob to enter. One long-term tenant notes it was frequently open the first two years and remains inconsistent.
How does pest control work here?
Staff spray only corners and leave; residents with camera footage confirm minimal treatment. Roach infestations have moved between units when neighboring apartments were infested.
Can I get a refund if I pay the office deposit?
Deposit disputes appear common in reviews. The office has been accused of withholding deposits; consult your lease terms and get written approval for any fee refunds.

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Last updated 2026-09-16