Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Residents consistently praise Alejandra and Artricia at leasing for their warmth and helpfulness, and many find the grounds quiet and clean. Yet maintenance requests stall (thermostats, clogged pipes, smoke alarms), office staff deflect car registration help, and the management company (RPM) has let landscaping, gates, and trash collection deteriorate for years. Families cite safety worries: loud late-night neighbors, attempted car break-ins, strangers at doors, and bathroom mold. The split is stark: leasing draws five-star enthusiasm, but resident problems meet delays and excuses.
Alejandra earns repeated praise for making people feel welcome and valued, and the move-in process is called easy and smooth. Yet long-term residents describe a community where basic repairs linger, grounds fall into visible disrepair, and management does not act on safety or habitability concerns. One parent left after mold triggered health issues; another installed security cameras to feel safe at night.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Most residents appreciate the speed of maintenance and thick walls that block neighbor noise, plus staff members like Zack, Judith, Maria, and Luis who resolve problems quickly. The complex offers a dog park, pool, gym, and included washer-dryer, though some struggle with the front office responsiveness during off-hours, occasional roaches, and a confusing mail address system.
Strong rapport with front-line staff, especially Tina and Kash, keeps some residents loyal despite broader operational issues. Units show well initially, and the community accepts multiple housing vouchers, but long-term resident complaints centre on unresponsive maintenance, aggressive deposit handling, safety lapses, and pest problems that emerge after move-in.
Residents consistently praise the leasing team, particularly Emily, for making the rental process smooth and stress-free. Units feel modern and well-kept, maintenance is fast, and the community feels quiet and secure. Reviewers highlight spacious apartments with in-unit washers/dryers, resort amenities including pool and fitness center, and a calm environment. No significant complaints appear across recent reviews. Management responds quickly to requests and residents report feeling genuinely welcomed here.
Last updated 2026-09-16