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The Berkeley Apartments
4.2(510)✓ Google-verified
Leasing agents Kenza and Skye consistently deliver warm, professional service during apartment tours and move-in. Problem solving from these staff members transforms difficult situations into positive experiences, and the grounds with trees and outdoor amenities impress first-time visitors. Behind the scenes, the property struggles. Maintenance backlogs leave residents waiting weeks or months for roof leaks, mold, and broken appliances to be addressed. Management rarely returns calls or responds to complaints. Phone lines go unanswered. Leasing staff Barron has given incorrect lease information. Residents report paying high electric bills to compensate for unresolved heating and cooling problems caused by the complex itself.
Affordable HousingLuxury
