Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Leasing agents Kenza and Skye consistently deliver warm, professional service during apartment tours and move-in. Problem solving from these staff members transforms difficult situations into positive experiences, and the grounds with trees and outdoor amenities impress first-time visitors.
Behind the scenes, the property struggles. Maintenance backlogs leave residents waiting weeks or months for roof leaks, mold, and broken appliances to be addressed. Management rarely returns calls or responds to complaints. Phone lines go unanswered. Leasing staff Barron has given incorrect lease information. Residents report paying high electric bills to compensate for unresolved heating and cooling problems caused by the complex itself.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Two guests rated the leasing team highly for responsiveness, but a recent visitor reported a dismissive tour experience paired with visibly neglected common spaces. Staff cited biannual cleaning; hallways showed dirt and poor upkeep. Earlier resident concern: new management tightened guest and visitor policies without resident input.
Recent residents report ongoing maintenance failures, pest and mold issues, and management unresponsiveness. Repair work is slow and outsourced to low-cost workers; billing disputes and safety concerns appear common. Older reviews praised pet-friendliness and grounds, but the complex appears to have declined significantly.
Residents consistently praise the leasing agent Audrey for patience and professionalism, but experience is heavily shadowed by infrastructure failures. Plumbing leaks recur across units, maintenance delays stretch for weeks, and mold spots get painted over rather than fixed. Laundry machines stay broken for months. The gap between website photos and actual unit condition, combined with charges for pre-existing damage, fuels frustration over the rent paid.
Last updated 2026-09-16