DFW Multifamily Property Directory
Menu
Start Your Search

The Crosby

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 294 Google reviews · How we rank ›

4.4(294) 75 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
The Crosby
Service
Luxury High-Rise Apartments
Reviews
294

What we found

Most residents and visiting agents praise The Crosby's leasing team, especially Jeremy, America, and Fatima, plus consistent property cleanliness and speedy maintenance fixes. Staff go out of their way to welcome new residents and handle issues professionally.

The complex falters on climate control (AC outages reported multiple times) and security: residents have experienced package theft, car damage in the garage, and property management's failure to share camera footage or investigate fully. One long-term resident notes the property has declined from its earlier luxury standard, with more frequent closures and lingering odors in common areas.

Recent shift: Sentiment has shifted downward over the complex's tenure. Early residents (summer 2023) rated it 5/5 and found it luxurious; a long-term resident now (3+ years) observes steady decline in maintenance, more amenity closures, and lingering odors in common areas, though recent staff have been professional. AC crises and unresolved security incidents in 2026 add urgency to these concerns.

Praised for
  • staff professionalism and warmth
  • clean and well-maintained grounds
  • quick maintenance response
  • convenient location near Deep Ellum and transit
Watch-outs
  • AC failures and heat safety concerns
  • package theft and property manager unresponsiveness
  • maintenance and security issues
  • general decline in quality and upkeep over time
responsive-managementclean-groundsmaintenance-quickfriendly-staffunresponsive-office
Best for: Young professionals and students relocating to Dallas who want walkable urban living near Deep Ellum and transit.
Think twice if: AC and climate control are ongoing concerns; package theft and slow property management response to security incidents are documented issues.

What's working here

  • leasing team known by name for professionalism and warmth
  • grounds kept clean and well-maintained
  • responsive maintenance with quick turnaround
  • walkable to Deep Ellum, restaurants, and multiple DART stops

Read this before you tour

  • Leasing agents Jeremy Rooks, America, and Fatima are regularly named by residents and agents as standouts
  • AC outages reported at least three times in one month by a resident
  • Package theft in January 2026 remains unresolved; property manager initially promised footage but later claimed uncertainty
  • Car damage in parking garage also captured on camera but not adequately investigated
  • Current maintenance team described as top-notch and responsive by a 2.5-year resident
  • Hallway and elevator odors from marijuana and other substances noted by a departing resident

What residents say

Luxury High-Rise Apartments
Residents prize the location and staff, but security lapses (theft, car damage) and climate control failures undermine the luxury experience. Maintenance quality is uneven; grounds cleanliness praised, but odors in common areas and pool closures reported.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

Why this score

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 75
Verification 30

The numbers behind the score

5
230
4
22
3
4
2
12
1
26

Contact the property

Address
400 S Hall St, Dallas, TX 75226
Open in Google Maps

Last verified 2026-08-13

In their own words

Services listed
Studio, 1 bedroom, and 2 bedroom apartmentsGranite countertops and gourmet kitchen islandsOpen concept kitchens with designer cabinetsWood-style flooringOversized closet spaceCarpeted bedroomsRooftop skyloungeIndoor/outdoor co-working space
Published prices
1 bedroom 1 bath floor plan A2 (699 SF)
$1425.00/mo (13 months) or $1370 base rent
1 bedroom 1 bath floor plan A3 (737 SF)
$1690.00/mo (12 months) or $1635 base rent
2 bedroom 2 bath floor plan B1 (1104 SF)
$2075.00/mo (14 months) or $2020 base rent
Storage units (9 ft x 6 ft)
$25.00-$100.00/mo
Reserved parking
$50.00/mo
Pet fee (first animal)
$400.00 one-time

As published by the business on its own website; not independently verified.

Enquire about The Crosby

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to The Crosby. We only share your details with providers relevant to your request.

Questions we get asked

What is the price range for a one-bedroom apartment?
Lease prices for a 1-bedroom range from $1370-$1425/mo for the 699 SF floor plan (A2) and $1635-$1690/mo for the 737 SF floor plan (A3), plus CAM/amenity fee ($20/mo), trash ($29/mo), pest control ($6/mo), and a one-time application fee ($85) and administrative fee ($200).
Does The Crosby have pet-friendly apartments?
Yes. Pets are welcome with a one-time $400 fee for the first animal and $20/mo pet rent per pet thereafter. The complex has a dedicated pet park.
What amenities are included?
Amenities include a rooftop skylounge, resort-style pool, state-of-the-art fitness center (Technogym equipment), indoor/outdoor co-working space, 24-hour micro market, and pet park. Apartments feature granite countertops, gourmet islands, designer cabinets, wood-style flooring, and oversized closets.

Similar apartment complexes nearby

The Case Bldg
79

The Case Bldg

4.4(249)✓ Google-verified

Residents praise the leasing team by name-Dami, Melissa, and Bre stand out for responsiveness and warmth-and report same-day maintenance fixes. Finishes are modern (stainless steel, quartz, custom cabinetry) and the location near Baylor Hospital, restaurants, and art galleries resonates with tenants. However, chronic elevator failures across four years raise safety and ADA concerns for elderly and post-transplant residents, and noise from neighbors and the surrounding Deep Ellum district is a recurring friction point for some. Staff professionalism and building design partly offset these issues. Amenities like the gym, pool, and co-working lounge receive consistent praise. The building attracts a diverse mix, from remote professionals to medical recovery patients, though the expense and soundproofing gaps leave price-conscious or quiet-seeking renters second-guessing the fit.

Luxury High-Rise Apartments
View profile
Deep Ellum Lofts
65

Deep Ellum Lofts

3.9(153)✓ Google-verifiedPublishes prices

Morgan, Daniel, and Darielle shine in leasing calls and tours, earning consistent five-star praise for patience and attention. The industrial lofts and Deep Ellum location attract residents seeking urban living. However, serious gaps emerge post-move-in: app-only entry locks residents out if phones die or are lost, maintenance delays on mold and appliances stretch months without resolution, and complaints about management unresponsiveness and inconsistent follow-through chip away at the premium positioning.

Luxury High-Rise Apartments
View profile
Adam Hats Lofts
57

Adam Hats Lofts

3.6(36)✓ Google-verifiedPublishes prices

The lofts draw residents who value the authentic industrial character and Deep Ellum location, with some praising community feel and maintenance staff. However, chronic water damage, slow leak repairs, poor communication from the leasing office, and inflexible management create friction for others, especially long-term tenants frustrated by rent hikes and deposit disputes.

Luxury High-Rise Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13