Gabriella delivers on location and amenities, with a notably enthusiastic leasing team now earning consistent praise for patience and same-day availability. The recent management overhaul has brought maintenance responsiveness and staff quality into sharper focus, though isolated residents report unresolved pest issues, mold concerns, and frustration over extra exterminator fees despite existing pest-control charges.
Nick and Shaun stand out as standout leasing agents; the 10th-floor dog park and ground-floor Tom Thumb are genuine draws. Earlier complaints about gym upkeep and elevator reliability suggest ongoing operational inconsistencies. For those prioritizing staff experience and downtown amenities, this is a strong fit; those sensitive to pest problems or maintenance track records should probe deeper.
Last verified 2026-08-13
As published by the business on its own website; not independently verified.
Residents consistently praise Marquis at Texas Street for its standout maintenance team, quick repairs, and proximity to downtown Dallas. Staff like Selvin, Carlos, Kannin, Taylor, Nikki and Jordan are named repeatedly for going above and beyond. Some note street noise from buses and loud cars, plus nearby safety incidents; a few wish parking weren't charged separately.
Residents either praise Pam's attentiveness in leasing and Carlos in maintenance for quick repairs, or they recount months of living with security failures, vandalized cars, persistent hallway odors, and gates that worked infrequently. The complex sits below the directory category average on Google and splits sharply: 57% five-star praise, but 32% one- or two-star complaints centered on cleanliness, safety neglect, and inconsistent management response. Private yards attract dog owners who value the Deep Ellum location. However, repeated complaints span a three-year window and suggest systemic issues: no working garage cameras, stained and smelly hallway carpet, broken or absent security measures, and resort amenities sometimes out of service. Refund delays and rigid application processes add to the friction.
Three reviews average 4.7 stars with no complaints logged. Limited detail available from review text alone.
Last updated 2026-08-13