
The Villas of Remond
Older residents often praise the peaceful grounds and professional care from manager Michael, especially during move-in. However, persistent complaints about unresponsive maintenance, locked office doors, and rude leasing staff create frustration. Families report month-long waits for repairs, withheld deposits, and dismissive treatment when raising issues. The complex works well when managed directly by Michael but falters when dealing with front-office staff and maintenance scheduling.

