Aventine at Kessler
Aventine underwent a sharp management change about two months ago, and residents report a marked improvement in office responsiveness under new leadership (Shauna, Kayla, Amy). Maintenance technician Luis and his team address work orders consistently now, and staff greet residents warmly. However, systemic problems persist: four elevators remain offline for weeks at a time, AC repairs drag on 19-41 days, parking is chronically full, hallways smell and collect trash, and pest control is inconsistent. Residents with families and those without a car should consider the practical gaps carefully. Security remains the deepest concern. A 2024 incident left staff traumatized, and car break-ins continue with no cameras. Homeless occupants in stairwells and hallways have been reported, and guests risk being towed from parking without warning. The $250-plus cost of towing plus time off work has angered several residents. Entry gates often remain locked to "fix" the system, forcing unsafe use of side doors with broken handles.
