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The Henderson

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 270 Google reviews · How we rank ›

3.6(270) 61 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Henderson
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
270

What we found

Five-star reviewers consistently praise Linda and the maintenance team for personal, caring service that turns apartment hunting into a human experience. However, the property is divided: newer residents enjoy clean grounds and responsive maintenance, while longer-term and departing residents report pervasive water damage, mold, pest problems, unexplained fees, and management behavior that shifts abruptly from welcoming to dismissive depending on circumstances.

Recent shift: Recent leadership and maintenance changes (over one year in place as of March 2026) have improved cleanliness and responsiveness; however, structural damage and pest problems persist as legacy issues from prior ownership and 2021 freeze damage.

Praised for
  • staff professionalism and genuine care (especially Linda)
  • clean, well-maintained community and grounds
  • strong maintenance team responsiveness
  • safe package and pet amenities
Watch-outs
  • structural and water damage, mold, unresolved maintenance issues
  • pest infestation and noise between units
  • inconsistent management behavior and communication
  • unexpected charges and collection practices
  • deferred upkeep and declining property condition
responsive-managementpoor-communicationmaintenance-quickmaintenance-slowpest-problemsoutdated-unitsfriendly-staffunresponsive-officeunexpected-fees
Best for: Tenants who value personal leasing staff attention and prioritize responsive maintenance team interaction.
Think twice if: Water damage, mold, pests, and deferred maintenance remain chronic; management professionalism inconsistent; move-out fees and collections practices disputed.

What's working here

  • Linda and maintenance team provide standout personal service and problem-solving
  • pool, fitness center, pet park, and secure mail system
  • newer residents report strong upkeep and amenity quality

Read this before you tour

  • Jonetta Brooks (resident service manager) noted for patience and professionalism
  • Linda (leasing staff) repeatedly praised for personal problem-solving and same-day approvals
  • Maintenance team credited for quick response to pool, dog park, package safety issues
  • Water damage and mold documented on right side of garage; foundation cracks throughout
  • Package and mail system described as extremely secure and well-kept
  • Emergency contact line and text reporting for maintenance cited as unresponsive

What residents say

Luxury High-Rise Apartments
Personal leasing service outstanding but structural issues (water, mold, pests) and maintenance responsiveness inconsistent.
Affordable & Income Restricted Housing
Mixed experience; disabled and low-income residents report unexplained rent increases and aggressive collection practices after move-out.

Side by side with nearby options

  • Rated 3.6 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

Why this score

How We Score
Star rating 9
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
161
4
16
3
6
2
5
1
82

Contact the property

Address
1000 Henderson St, Fort Worth, TX 76102
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartmentsdenssunroomsfitness centerpet parkpool

Credentials claimed:Equal Housing Opportunity, ADA compliant, Proof Up verification

As published by the business on its own website; not independently verified.

Enquire about The Henderson

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Questions we get asked

What is the dog park situation at The Henderson?
The dog park is well-maintained and praised by residents, though one reviewer noted it could be cleaner.
Who should I ask for help during leasing?
Linda, a leasing consultant, is repeatedly cited for professional, patient, and caring service; Jonetta Brooks also manages resident services.
What maintenance issues have residents reported?
Water damage, mold, foundation cracks, pest infestation, and failed AC systems are recurring complaints; response times vary widely.

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Last updated 2026-08-13