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The Margaret at Riverfront

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 112 Google reviews · How we rank ›

3.7(112) 60 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
The Margaret at Riverfront
Service
Luxury High-Rise Apartments
Reviews
112

What we found

The Margaret draws praise for its location, amenities, and standout leasing agents who guide prospects through decisions thoughtfully. The pool, fitness centers, and nearby skyline bridge appeal to residents who stay satisfied long-term.

Most complaints center on operations: aggressive towing (high fees, guests towed quickly), persistent noise from thin walls and construction, and unresponsive management when residents raise concerns. Package theft and pest problems have gone unaddressed. Staff responsiveness varies sharply depending on which team member handles your issue.

Recent shift: Sentiment declined notably from first-year to second-year experiences. Recent reviews (past 2 months) emphasize operational failures (towing, noise, management unresponsiveness) rather than the amenity appeal that attracted early residents.

Praised for
  • Leasing agents (Ethan, Krystal, Ty) attentive and welcoming
  • Stunning property with premium amenities (pool, fitness, sky lounge)
  • Safe neighborhood with outdoor recreation (bridge for biking and running)
  • Prime location near highway and downtown
Watch-outs
  • Aggressive parking enforcement and high towing fees
  • Thin walls and excessive noise from neighbors and construction
  • Poor communication and unresponsive management (Janelle McClure cited)
  • Package theft in mailroom with no follow-up by management
  • Inconsistent rule enforcement
  • Pest control issues (roaches)
friendly-staffnoisy-neighborsmaintenance-slowunexpected-feesmodern-amenitiesunresponsive-officesafe-neighborhoodpest-problems
Best for: Professionals and families drawn to downtown proximity who prioritize leasing experience and amenities over peace and quiet.
Think twice if: Sound-sensitive residents should tour with windows open and visit at night. Parking guests is challenging and expensive; vehicle towing is aggressive even for residents.

What's working here

  • Exceptional leasing agents (Ethan noted multiple times for patience and knowledge)
  • Premium amenities including resort pool and sky lounges
  • Walkable bridge for biking, running, recreation just outside property
  • Strong location near downtown and highway access

Read this before you tour

  • Leasing agents Ethan, Krystal, and Ty praised for attentiveness and warmth during tours
  • Manager Matthew reported as rude and unhelpful during ESA registration issues
  • Manager Janelle McClure cited for hanging up during accountability conversation and ignoring follow-up emails
  • Sam from leasing office previously helpful but no longer employed
  • Maintenance team described as excellent
  • Parking fee $250 per vehicle; guest parking heavily restricted
  • Vehicle towing occurs within minutes of overstaying guest spots
  • Pet registration required even for residents without pets

What residents say

Luxury High-Rise Apartments
Amenities (pool, fitness, sky lounge) are premium and well-maintained, but operational issues (noise, towing, ESA handling, package theft) detract from luxury experience.
pet-friendly
Marketed as pet-friendly but ESA registration process unresponsive; inconsistent rule enforcement on leashed dogs; residents report constant balcony barking.

Side by side with nearby options

  • Rated 3.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

Why this score

How We Score
Star rating 16
Review volume 89
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

The numbers behind the score

5
68
4
7
3
2
2
3
1
32

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartmentsOne bedroom apartmentsTwo bedroom apartmentsResort-style poolFitness centersSky loungesPet-friendly housingBike storage

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Questions we get asked

What is the parking policy?
Residents get one parking spot. Additional vehicles cost $250 each. Guest parking is tightly controlled with vehicle towing within minutes of overstaying. Registration requires extensive details and has daily limits.
Can I bring a guest to visit?
Yes, but guest parking is severely limited (one spot per unit) with daily limits enforced. Guests are frequently towed if they exceed time restrictions or park in wrong zones.
Can I have a dog?
Yes, the property is pet-friendly. However, you must complete a pet profile regardless of whether you have a pet. ESA registration has been reported as unresponsive by management.

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Last updated 2026-08-13